Sailor Health is revolutionizing mental health care for older adults, addressing one of the fastest-growing and most underserved healthcare segments in America. With over 60 million seniors expected to make up nearly 25% of the population by 2030, we’re entering a period of unprecedented demand for care. Yet, today, millions of older adults remain isolated, underserved, and struggling with mental health challenges such as anxiety, depression, loneliness without adequate support.
At Sailor Health, we envision a world where every senior has seamless access to compassionate, effective, and personalized mental health care. Join us on our mission to redefine the golden years, enabling older adults across the nation to live happier, healthier, and more fulfilling lives.
About the RoleLocation: Remote - Canada based only
Title: Care Coordinator (Patient Support)
We’re hiring a full-time remote Care Coordinator (Patient Support) to provide exceptional post-intake support to patients at Sailor Health. Once a patient begins care, you’ll be their go-to point of contact for everything they need, including scheduling changes, billing questions, troubleshooting Zoom – all while providing friendly, reliable guidance every step of the way.
In this role, you’ll ensure patients always feel cared for, informed, and supported. You’ll handle a range of administrative and customer service requests via phone, email, and text with empathy, precision, and professionalism. This is an ideal position for someone who thrives on solving problems, staying organized under pressure, and making people feel valued and understood — all while helping deliver high-quality mental healthcare for older adults.
Who You AreExceptional communicator. You’re clear, kind, and patient — able to translate complex information (like billing or scheduling) into reassuring, easy-to-understand guidance.
Detail-oriented problem solver. You spot issues before they escalate, follow up without being prompted, and take pride in getting things right the first time.
Calm under pressure. You stay composed and resourceful when juggling multiple requests, maintaining professionalism and empathy throughout.
Tech-comfortable and adaptable. You learn new platforms quickly — whether it’s an EHR like Healthie, a messaging tool like OhMD, or scheduling and billing software.
Mission-driven with relevant experience. You care deeply about making mental health care accessible for older adults and may come from a background in customer support, patient support, care coordination, or healthcare administration, where empathy and organization are key.
Mission with impact. Help bring life-changing care to a population that’s too often overlooked.
Remote-first team. Enjoy the flexibility of remote work while staying closely connected with a thoughtful, collaborative team rooted in purpose.
Growth and ownership. Be part of a small, agile team where you’ll take initiative, shape key processes, and grow as we grow.
Make someone’s day – every day. Your work helps older adults and their families feel seen, supported, and cared for.
If this sounds like you, we’d love to connect. Join us in redefining what it means to age with dignity, connection, and mental wellness.
Remote Care Coordinator (Patient Support) • Collingwood, Ontario
Join Health Wealth Safe as a Healthcare Customer Service Associate, where you'll support patient interactions with dedication and care.Your role will involve managing patient calls and improving th... Show more
Anticipated Start Date: As soon as possible.Location: Blue Mountains, ON, L9Y 0P1.Work setting: Work in employer’s/client home.On site: Work must be complete at the physical location.There is no op... Show more
We are hiring an experienced Medical Assistant to support our diabetes care practice in a busy multi-specialty clinic.This full-time position is ideal for candidates seeking long-term growth.Our cl... Show more
Step into a rewarding role as a Personal Support Worker and provide vital care to those in need.This position includes personal hygiene assistance, companionship, and daily living support.In this r... Show more
Home Health Care Worker for BATES FAMILY.Location: Collingwood, ON | Salary: $22.Start date: As soon as possible | Employment type: Full-Time (30 to 40 hours per week).Care for an elderly man with ... Show more
Become a dedicated Home Health Care Worker with BATES FAMILY in Collingwood, ON.This role focuses on personal care, companionship, and supporting daily living for an elderly client with disabilitie... Show more
Become a Community Support Worker with Carecor in Collingwood, ON, and provide crucial personal care to clients in their homes.This role focuses on enhancing client independence and comfort.Carecor... Show more
A community-focused healthcare provider is looking for full and part-time nurses in Collingwood.Join a supportive team that offers flexibility, competitive pay, and excellent benefits.Responsibilit... Show more
Discover The System Surveoo That's Helping Newbies Earn Daily.Turn your free time into daily earnings by answering simple surveys.No product or tech skills needed.Join For Free And Start Earning No... Show more
Product Coordinator, Lystek (Dundalk, ON).Lystek is seeking a Product Coordinator responsible for the coordination and execution of the LysteGro fertilizer marketing, sales, and application program... Show more
A caregiving service provider in Collingwood is looking for compassionate and reliable caregivers.You will assist clients with personal care, provide companionship, and help with meal preparation a... Show more
Current job opportunities are posted here as they become available.We are currently seeking compassionate, responsible, and dedicated individuals to join our team as Registered Practical Nurses (RP... Show more
Enhance your accounting career at Snow Valley Ski Resort as an Accounting Support Coordinator this season.This full-time role focuses on accounting functions and general office assistance from Sept... Show more
Discover The System MyLeadBiz That’s Helping Newbies Earn Daily.Turn free traffic into $100+ per day with this beginner-friendly biz opp strategy.No product or tech skills n... Show more
Nurses working for us in community not only experience flexible scheduling and work-life balance, but they also appreciate the home care setting, where they develop meaningful therapeutic relations... Show more
Enhance productivity at Health Wealth Safe as a Personal Assistant focused on healthcare IT.Provide vital administrative support that keeps our operations running smoothly and efficiently.In this f... Show more
Join Lystek as a Product Coordinator in Dundalk, Ontario, and lead fertilizer marketing initiatives.Ensure successful application programs and cultivate customer satisfaction.This role is ideal for... Show more
Permanent employment Full time.Early morning, Evening, Morning, Day, Weekend, Overtime available.Secondary (high) school graduation certificate.Work must be completed at the physical location.There... Show more
We help you sleep easy with a supportive team, flexible schedules, paid training, and competitive pay!.Great benefits and a team that supports your goals.Looking for Full/Part time nurses to cover ... Show more
We help you sleep easy with a supportive team, flexible schedules, paid training, and competitive pay!.Great benefits and a team that supports your goals.Enjoy comprehensive benefits, pension, on-d... Show more
