#LI-DNI
JOB DESCRIPTION
POSITION Reimbursement Specialist (Bilingual- French and English)
COMPANY AND LOCATION Auxilium Health (Hybrid)
EMPLOYMENT TYPE Full-time, Permanent HOURS WORKED 37.5 hours per week, Monday-Friday, 9 am – 5 pm or 12 pm – 8 pm
DEPARTMENT Patient Support Programs
REPORTING TO Manager, Patient Support Programs
DIRECT REPORTS No
POSITION SUMMARY:
The role of the Reimbursement Specialist involves overseeing all aspects of patient enrollment into a Patient Support Program. Additionally, Reimbursement Specialist will perform a reimbursement navigation and coordinate services for patients who have been prescribed the medication by their doctor. The Reimbursement Specialist's responsibilities include assisting physicians and patients with regards to drug coverage, following up on submissions related to obtaining coverage from insurers and ensuring timely access to prescribed treatments. The Reimbursement Specialist also provides ongoing support to patients through effective communication to ensure seamless access to the prescribed therapy.
GENERAL RESPONSIBILITIES & ESSENTIAL FUNCTIONS:
● Work with patients to remove barriers for access to the prescribed medication
● Provide education to patients, HCP’s (Health Care Providers) and their staff regarding program services.
● Respond to inquiries from patients, HCP’s (Health Care Providers) and their staff in a timely and appropriate manner
● Support access to medication and expedite time to obtain the drug prescribed by providing reimbursement support and assistance for patient out-of-pocket costs
● Communicate with patients, HCP’s, clinic staff, and Key Account Managers to provide education and services pertaining to the acquisition, access, coverage, reimbursement and affordability of medication
● Conduct reimbursement investigations with private reimbursement providers
● Review, analyze and validate information provided by patients and HCP’s for accuracy and completeness to ensure initiation of services
● Provide answers to general inquiries on Program services, based on information provided as part of the Program Case Manager materials
QUALIFICATIONS
● Proficiency in French and English required
● Strong written and verbal communication skills
● A positive and hardworking attitude
● Able to demonstrate compassion and patience
● Able to manage multiple tasks and priorities at once with required urgency in a fast-paced environment
● Experience with Google and Adobe applications
● Ability to work independently and in a team environment
● A willingness to learn
● Effective problem solving and critical thinking skills
● Experience in reimbursement or with Patient Support Programs is an asset
● Experience in the healthcare, pharmaceutical, or insurance industry is an asset
EDUCATION
● Completion of post-secondary school required
WORKING CONDITIONS:
● Remote, home-office environment or office environment: sitting at a desk, working at a computer. This is currently a hybrid role with 2 days in office and 3 days remote.
Remote Reimbursement Specialist • Sherbrooke, Quebec
Application Deadline:08/14/2026Address:65 rue Belvedere N, # 230Job Family Group:Retail Banking Sales & ServiceJoin BMO – imagine the possibilities.Are you looking for a chance to let your entrepre... Show more
Remote Recruiter Opportunity | Work Global Client Roles | Earn $3,000-$11,000 Per Placement.Work remotely from anywhere in the world.Recruiters across the world are leaving traditional agencies.Ins... Show more
A career as a Banking Advisor at National Bank is a varied role that allows you to live your ambitions and have a positive impact on your own life as well as the lives of your clients and colleague... Show more
Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No Call Center Representative Agent experience needed.Call ... Show more
Get paid for testing apps, games and surveys.Almedia runs a dynamic platform where users earn money online by completing tasks, playing games, and filling out surveys.Since our launch 5 years ago, ... Show more
Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No Administrative Assistant admin experience needed.Adminis... Show more
Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more
Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more
A leading financial institution in Quebec is seeking a Banking Advisor to provide client-focused solutions and support personal and small business clients.Successful candidates will hold a college ... Show more
We're now accepting participants for focus group studies! You can earn up to $750 per week working part-time from home.Simply register to see if you qualify—no experience as an administrative assis... Show more
Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No Customer Service Representative Agent experience needed.... Show more
Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No call center representative agent experience needed.Call ... Show more
Get paid for testing apps, games and surveys.Almedia runs a dynamic platform where users earn money online by completing tasks, playing games, and filling out surveys.Since our launch 5 years ago, ... Show more
Superprof is Canada's tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest community ... Show more
Prenez un rôle clé chez ClaimsPro LP en tant qu'Expert en Sinistres à temps plein à Drummondville, QC.Ce poste hybride vous permet de gérer des réclamations tout en garantissant une satisfaction cl... Show more
Elevate your recruitment game with a remote role focused on candidate placements.Earn between $3,000-$11,000 for each successful hiring.This Remote Recruiter position is perfect for those looking t... Show more
Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more
Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more
Get paid for testing apps, games and surveys.Almedia runs a dynamic platform where users earn money online by completing tasks, playing games, and filling out surveys.Since our launch 5 years ago, ... Show more
A global recruiter collaboration platform is seeking independent recruiters to work remotely and earn substantial placement fees.This opportunity allows recruiters to focus solely on finding great ... Show more
