Talent.com
Impact Clients
Remote Client Success Manager - Fully RemoteImpact Clients • Mont-Royal, Quebec
Remote Client Success Manager - Fully Remote

Remote Client Success Manager - Fully Remote

Impact Clients • Mont-Royal, Quebec
30+ days ago
Job type
  • Full-time
  • Remote
Job description

Are you a high-energy, entrepreneurial communicator who wants to get paid based on how hard you work — not an arbitrary salary cap?

We're growing fast and we need driven people who want to grow with us.

Who We Are

Richard Yu is an online business coach with:

  • 100K+ subscribers on YouTube →
  • A growing personal brand on Instagram →

We're a high-performance team, rooted in service that moves fast, holds each other accountable, and celebrates results. Our clients transform their lives — and so do the people on our team. We’re building a world-class education platform to help people turn their knowledge into income through coaching and consulting.

The Opportunity

This is a revenue-share position. That means your income is directly tied to your effort and your results. Our top performers earn $8,000–$15,000+ /month through base pay plus commissions on renewals, upgrades, referrals, and collections.

If you want a comfortable 9-to-5 with a fixed paycheck, this isn't it. If you want to build something, earn what you're worth, and grow alongside a company that's scaling — read on.

What You'll Do

  • Onboard new clients with energy and clarity — their first impression of us is you
  • Run daily 1:1 coaching calls on Zoom to hold clients accountable, celebrate wins, and push through plateaus
  • Host weekly group coaching sessions, answering questions and driving momentum
  • Handle renewal and upgrade conversations — you'll be trained on our sales framework and expected to convert
  • Manage difficult conversations including retention, refund requests, and churn reduction — with professionalism and composure
  • Message clients daily across platforms to keep them on track and engaged
  • Create training videos and worksheets to continuously improve our client experience
  • Report daily across Slack, CRMs, and spreadsheets with high attention to detail

What We're Looking For

Non-negotiables:

  • Fluent, articulate English — spoken and written. You'll be on camera daily. Presence and clarity matter.
  • Sales experience — you understand how to guide a conversation toward a decision
  • Coaching or mentorship experience — 1:1 and group settings
  • Digital marketing knowledge — Instagram, Facebook, TikTok, organic content creation
  • Full-time availability, 8AM–6PM EST, Monday–Friday
  • Based in North America, Europe, or South Africa
  • Familiar with tools like Loom, Slack, Calendly, ActiveCampaign, GSuite, CRM platforms — or able to learn them fast

The mindset we hire for:

  • You're coachable. You don't just accept feedback — you act on it immediately.
  • You think fast and adapt faster. The role will evolve and you'll evolve with it.
  • You're an entrepreneur at heart — you treat your client portfolio like your own business
  • You're willing to put in long hours when it matters, because you know the payoff is worth it
  • You take ownership. Excuses aren't part of your vocabulary.

This Is NOT For You If:

  • You have another full-time job or side commitments that divide your focus
  • You need heavy hand-holding or a rigid script to feel confident
  • You crumble under pressure or resent being pushed to improve
  • You're looking for a stable salary regardless of output

What You Get

  • $8,000–$15,000+ /month earning potential (base + commission)
  • Commission on renewals, upgrades, referrals, and collections
  • Remote, flexible work environment with a high-performance culture
  • Real mentorship and training — we invest in your growth
  • A front-row seat to a scaling online education company

If this sounds like the opportunity you've been waiting for, apply now. We move fast — and so should you.

Create a job alert for this search

Remote Client Success Manager - Fully Remote • Mont-Royal, Quebec

Similar jobs

SaaS Customer Success Manager Role

VelixoMontreal, Montreal (administrative region), CA
Full-time

Enhance customer satisfaction as a Customer Success Manager.Lead clients through onboarding and renewal phases while leveraging data insights and partnership strategies in a fully remote role.You w... Show more

 • Promoted

Remote Mid-Market Customer Success Manager for Innovative Tech Platform

RiversideMontreal (administrative region), QC, CA
Remote
Full-time

Elevate customer relationships as a Mid-Market Customer Success Manager.Drive adoption and retention with strategic guidance on a cutting-edge AI-driven content creation platform.In this remote rol... Show more

 • Promoted

Strategic Customer Success Partner (Remote)

AmiliaMontreal, Montreal (administrative region), CA
Remote
Full-time

A dynamic SaaS company in Montreal is seeking a Customer Success Specialist.The role involves proactively managing client accounts, ensuring product adoption, and driving revenue growth through str... Show more

 • Promoted

Remote Client Success & Growth Manager

AO Globe LifeMontreal (administrative region), QC, CA
Remote
Full-time

A dynamic insurance company in Ontario is seeking a client success manager.This fully remote position focuses on connecting with clients to understand their needs and offer tailored solutions.The i... Show more

 • Promoted

Remote Customer Success Manager for Scalable SaaS Solutions

CanalsMontreal (administrative region), QC, CA
Remote
Full-time

Lead customer success initiatives as a Customer Success Manager in a fully remote environment.Drive onboarding, training, and retention strategies by leveraging your experience to ensure clients th... Show more

 • Promoted

Remote Mid‑Market SaaS Customer Success Manager

Riverside Technology, inc.Montreal (administrative region), QC, CA
Remote
Full-time

A leading tech company is seeking a Customer Success Manager to support SMB customers remotely from Toronto, Canada.The ideal candidate will leverage their customer success expertise to drive adopt... Show more

 • Promoted

Remote Mid-Market Customer Success Manager

RiversideMontreal (administrative region), QC, CA
Remote
Full-time

A leading tech company is seeking a Customer Success Manager to work remotely in Toronto, ON.You will manage SMB customer portfolios, drive adoption, and ensure successful outcomes.The ideal candid... Show more

 • Promoted

Dynamic Client Success Manager for Remote Customer Engagement

AO Globe LifeMontreal (administrative region), QC, CA
Remote
Full-time

Elevate customer satisfaction as a proactive Client Success Manager.Foster relationships and drive sales with tailored solutions while enjoying a flexible remote work environment.This position is c... Show more

 • Promoted

Remote Client Success & Account Manager

Skillerszone LLCMontreal (administrative region), QC, CA
Remote
Full-time

A leading firm in client relationship management is seeking a representative to manage client relationships and drive new business opportunities.The successful candidate will oversee account manage... Show more

 • Promoted

Client Success Manager Lead – BizApps Managed Services (Microsoft Dynamics 365 BC/F&O/CE, NetSu[...]

BDO CanadaMontreal (administrative region), QC, CA
Full-time

Putting people first, every day.BDO is a firm built on a foundation of positive relationships with our people and our clients.Each day, our professionals provide exceptional service, helping client... Show more

 • Promoted

Remote Customer Success Lead (Contract)

Beyond Media Digital Inc.Montreal (administrative region), QC, CA
Remote
Full-time

A leading SaaS company is seeking a Temporary Customer Success Lead to provide maternity leave coverage.This remote role involves managing the Customer Success team, ensuring customer satisfaction,... Show more

 • Promoted

Remote Customer Success Manager: AI-Powered Growth

Motion (Creative Analytics)Montreal (administrative region), QC, CA
Remote
Full-time

A dynamic analytics platform company is seeking a Customer Success Manager to educate clients on creative strategy and help operationalize workflows.This role involves developing onboarding program... Show more

 • Promoted

Strategic Enterprise CSM - Remote

JitterbitMontreal (administrative region), QC, CA
Remote
Full-time

A leading iPaaS solution provider in Toronto seeks an experienced Customer Success Manager to engage with strategic customers and enhance their journey with the platform.The role involves managing ... Show more

 • Promoted

Remote Customer Success Specialist with Earning Potential and Growth

AO Globe LifeMontreal (administrative region), QC, CA
Remote
Full-time

Impact clients in a fully remote position as a dedicated Customer Success Specialist.Deliver exceptional support and build relationships while enjoying uncapped earning opportunities and comprehens... Show more

 • Promoted

Strategic Client Success Manager Lead

BDO CanadaMontreal (administrative region), QC, CA
Full-time

Become a pivotal force in client success at BDO as the Strategic Client Success Manager Lead.Focus on governance and delivery excellence for Microsoft Business Applications engagements.This role is... Show more

 • Promoted

Client Success Lead, Events & Partnerships (Remote)

From Day One, Inc.Montreal (administrative region), QC, CA
Remote
Full-time

A prominent media outlet is seeking a Client Success Manager to handle a growing roster of sponsors in a remote position.This role involves ensuring clients receive a positive return on their partn... Show more

 • Promoted

Customer Success Manager - (Remote - US)

JobgetherMontreal (administrative region), QC, CA
Remote
Full-time

Customer Success Manager - (Remote - US).Customer Success Manager - (Remote - US).Jobgether has ALL remote jobs globally.We match you to roles where you're most likely to succeed, and provide feedb... Show more

 • Promoted

Remote Customer Success Manager - Growth & Adoption

KarbonMontreal (administrative region), QC, CA
Remote
Full-time

A growth-focused software company is looking for a Customer Success Manager to own a client portfolio and provide insights for their success.The role involves building strong relationships with cli... Show more

 • Promoted

Remote Customer Success Specialist — Grow Clients, Earnings

AO Globe LifeMontreal (administrative region), QC, CA
Remote
Full-time

A financial services company is seeking a Remote Customer Success Specialist to provide exceptional customer support and build lasting relationships with clients.This fully remote role offers flexi... Show more

 • Promoted

Customer Success Specialist (Remote - Canada)

Beyond Media Digital Inc.Montreal (administrative region), QC, CA
Remote
Full-time +1

Hiring has been closed for this position!.Feel free to apply and we'll consider your application when hiring opens back up again.Circuit Virtual Toursis unifying the visitor experience through virt... Show more