YVR Barista

All Paradies Lagardère positions including the Barista require that you embody a positive company image by providing courteous friendly and efficient service with a smile to customers and team members. You must embrace our family culture by following our core values TRIFIC (Trust Respect Integrity First-Class Innovation Commitment) recognize and satisfy all restaurant guests as well as be accountable to the Company and Restaurant Managers. The following are intended as basic requirements. Success will come to the individual who can expand upon these job requirements and truly provide a memorable experience. These requirements/functions may change throughout their employment.

• Must have a passion for the guest!
• Must say Yes Please and Thank You!
• Must smile often!
• Exceed First Class Service standards and behavior with guests business partners and peers.
• Maintain a professional company image by adhering to all grooming and uniform guidelines including slip resistant shoes.
• Warmly greets acknowledges and takes guests drink and food order within 30 seconds of them entering the concept.
• Operate coffee making equipment. Dismantling and cleaning machinery as needed.
• Prepare and present beverages according to established recipe and presentation standards.
• Accurately total process and collect payments from guests to include but not limited to using the point-of-sale system.
• Handles money processes credit and debit card makes change while complying with the companys Cash
• Handling and Loss Prevention Standard Operating Procedures.
• Knowledgeable and enthusiastic about the restaurants menu and products.
• Ensure guest satisfaction and work to resolve any guest issues or concerns enlisting the assistance of a Manager if necessary immediately.
• Respond to guest inquiries and requests in a timely friendly and efficient manner.
• Assist with new team member training by positively reinforcing successful performance and helping as needed.
• Support other areas of the restaurant as requested such as seating customers answering telephones stock work cleanup and documentation.
• Maintain a clean organized work environment that is free of safety hazards including trash sweeping mopping and dishes.
• Receive positive Secret Shopper scores.
• Ask correct SMG related questions for positive comments.
• Be compliant with all local state federal laws and regulation including those relating to food safety.
• Other duties as assigned.

EDUCATION EXPERIENCE CERTIFICATIONS:

• High School diploma or GED is required.
• Food and Beverage experience is preferred but not required.
• Customer service focused and solution oriented.
• Ability to take direction and collaborate in a team environment.
• Ability to work in a high energy and demanding environment.
• Knowledge of math to figure cost make change and cash handling procedures.
• Effective communication skills and the ability to work independently as well as with other team members.
• Able to work unsupervised for extensive periods and to demonstrate good judgment when dealing with customers and peers.
• SERV Safe Certification or equivalent preferred.

POSITION QUALIFICATIONS:

• Ability to work various shifts in a 7/365 team-oriented environment.
• Excellent customer service skills and an ability to communicate effectively in English.
• Strong self-motivation leadership and organizational skills.
• Positive interpersonal skills.
• Self-starter able to prioritize and handle various tasks simultaneously.
• Ability to adapt to changing priorities and unexpected situations.
• Proficiency required in reading writing and mathematics in English.
• Ability to lift a minimum of 25 lbs. perform essential job functions such as standing bending reaching climbing on a ladder and walking long distances.
• Standing for long periods of time and the ability to work in an environment with varying temperatures

Pay: $18.25/hour tips - Part-time

This position will require a Canadian Criminal Records Check (CCRC). This piece of documentation is a background check of your criminal history and can be acquired at your local police station. Are you willing to acquire a Canadian Criminal Record Check to work at the airport in this position

Paradies Lagardere is an equal opportunity employer. We are committed to diversity inclusion and accessibility. We welcome all applicants without regard to race color religion gender national origin disability or any other protected status.

We are committed to creating a diverse and welcoming workplace that includes individuals with diverse backgrounds and experiences. The Company is committed to offering reasonable accommodation to job applicants with disabilities.

This position description is merely intended to describe the primary elements of the position. Paradies Lagardère reserves the right to change the position description and to assign additional duties and responsibilities as necessary. This position description does not constitute an employment contract of any kind.

Employment Type : Hourly
Experience: years
Vacancy: 1