Remote Operations Administrator

Role Profile – Operations Administrator

Location: Vancouver, Canada (On-Site)

Position Type: Full-time

Reports To: Operations Manager

Compensation: CAD 65-85K

Start Date: ASAP

Application Deadline: February 24, 2026

About Canopy

Canopy is a solutions-driven not-for-profit environmental organization dedicated to protecting forests, species, and climate. For 25 years, Canopy has been a driving force in transforming wood-based supply chains, including publishing, packaging, and textiles, to eliminate fibre coming from the world's most critical forests and ensure a livable planet for all.

Job Description

Operations Coordinator – Office Support

The Operations Administrator provides practical, user-centered support that keeps Canopy’s Vancouver head office running smoothly. The role focuses on office-based operations, including facilities management, shipping and receiving, physical asset management, procurement, meetings, and event logistics.

Working closely with the IT Coordinator and other Operations team members, the Operations Administrator supports staff with day-to-day operational and basic technology needs and helps ensure coverage across core work streams such as systems onboarding, events, and travel.

Grounded in the Operations Team’s service philosophy, this role delivers reliable, solutions-oriented support that helps Canopals do their work effectively. Success in this role means the office runs smoothly, staff know where to go for help, and systems and processes are easy to use.

CORE RESPONSIBILITIES

Office Operations & Facilities

• Take primary responsibility for the day-to-day functioning of the Vancouver office, ensuring it is tidy, stocked, safe, and welcoming.

• Manage office supplies, printing, and physical assets, including inventory tracking, and maintaining an organized physical asset library.

• Coordinate mail, shipping, and receiving, including tracking deliveries and outgoing shipments.

• Coordinate waste, recycling, and basic facilities needs, and flag larger issues to the Operations Manager.

• Carry out health and safety procedures, including emergency preparedness tasks and basic office compliance requirements.

Operations & Workplace Coordination

• Manage procurement requests using established tools and processes, coordinating with vendors as needed.

• Provide logistical and administrative coverage for office-based needs, including meeting setup and workspace coordination.

• Contribute to sustainability practices in daily office and event operations.

Systems & Basic IT

• Help staff use organizational systems effectively through guidance, documentation, and basic troubleshooting.

• Assist with systems onboarding for new staff by orienting users to core tools, following established processes.

• Participate in user acceptance testing (UAT) by completing defined testing steps and reporting any issues to system owners.

• Maintain and update internal “how-to” documentation related to office systems and tools.

Supporting Responsibilities

Events, Meetings & Travel Coverage

• Support logistics and coordination for internal and external meetings and events, including preparing materials, setting up rooms, arranging catering or vendors, and providing on-the-day assistance.

• Manage webinar setup and invitations and assist with basic technical troubleshooting during delivery.

• Backfill business travel coordination during busy periods by booking flights and accommodations using established tools and processes.

• Assist with travel visa requests

QUALIFICATIONS

Essential Requirements

• At least 1 year of experience in an administrative, office coordination, or operations role.

• Demonstrated ability to manage day-to-day tasks in a busy, in-person work environment.

• Able to work confidently with common workplace applications such as Google Suite, Microsoft Office, Asana and Dropbox, and learn new tools by following documentation and established processes.

• Strong organizational skills and attention to detail, with the ability to manage multiple requests and shifting priorities.

• Ability to work independently on routine tasks and recognize when escalation is needed.

• Excellent written and verbal communication skills.

• Ability to maintain discretion and handle sensitive information appropriately.

• A calm, professional, and service-oriented approach.

• Demonstrated ability to think critically, connect information, and solve unfamiliar or moderately complex problems independently.

Related or Transferable Experience

• Experience supporting systems onboarding, user access, or basic application support under established processes.

• Experience in maintaining inventories, coordinating logistics, or supporting facilities and office operations.

• Experience assisting with data quality through routine updates, basic cleanup, or maintaining existing documentation.

• Experience supporting meetings, events, or travel coordination.

Nice to Haves

• Experience working with nonprofit or mission-driven organizations.

• Familiarity with CRM, project management, or collaboration tools in a support capacity.

• Interest in learning more about operations, systems, or workplace coordination over time.

For applicants outside Canada, the salary will align with a benchmarked salary band based on location. Please reach out to Anna for more information. Canopy offers a competitive salary range. New Canopals can expect a salary typically within the lower half of the range, reflecting our commitment to equitable compensation practices. We believe in fostering a supportive work environment where employees can thrive. We also offer comprehensive benefits packages, professional development opportunities, and a supportive workplace culture dedicated to environmental conservation. At Canopy, we prioritise the well-being and growth of our team members, ensuring they have the resources and support needed to excel in their roles and contribute meaningfully to our mission.

Canopy embraces equity and diversity and is committed to a workplace that is enriched by the people, needs, and desires of our diverse community. We thank all applicants; however, we will only contact candidates who successfully secure an interview.