At BrightOrder, we power the fleets that keep the world moving.
Our EMDECS platform and connected hardware solutions help operators run smarter, safer, and more profitably. As we scale, retention and customer growth are mission-critical.
This role is not about maintaining accounts.
It’s about protecting revenue, strengthening relationships, and turning risk into opportunity.
We’re looking for a high-energy, commercially minded Customer Success & Retention Specialist who thrives in conversations that matter.
You will own renewals, handle cancellation calls, proactively reach out to at-risk customers, and ensure we deliver measurable value.
If you’re someone who stays calm under pressure, doesn’t avoid difficult conversations, and sees churn as a challenge to solve, this role is for you.
Retention Impact – You consistently hit renewal and retention targets
Outreach Discipline – You maintain high proactive call velocity
Save Performance – You recover cancellation requests and rebuild trust
Customer Confidence – Customers feel heard and supported
Operational Excellence – Your processes are clean and measurable
We value ownership, accountability, and clarity.
We don’t avoid hard conversations.
We solve them.
We move fast, stay organized, and support each other.
If you’re reading this and thinking, “I want responsibility and impact,” keep going.
100% Remote – Work from anywhere in Canada
Competitive salary: $65,000–$85,000 CAD
Compensation tied to renewal KPIs
Growth culture – Mentorship and internal mobility
Access to cutting-edge AI tools
Comprehensive company paid health and dental benefits
Paid vacation & personal days
If this sounds like you, don’t just apply and show us why.
Tell us why you thrive in high-accountability environments and how you approach renewals, retention, and tough conversations.
At BrightOrder, we don’t hire passengers.
We hire builders who protect revenue and raise the bar.
Remote Customer Success - Retention & Expansion (Remote) • Fredericton, New Brunswick
Get notified about new Commercial Lines Account Manager jobs in.Commercial Lines Account Manager Jobs in United States.Healthcare Customer Service Representative - Remote.Commercial Lines Insurance... Show more
Our client, a provider of application lifecycle management has an opportunity for an experienced pre‑sales application engineer to join their Sales & Service Team.You are a results‑oriented team pe... Show more
Discover The System Surveoo That's Helping Newbies Earn Daily.Turn your free time into daily earnings by answering simple surveys.No product or tech skills needed.Join For Free And Start Earning No... Show more
Advisory services, Commercial banking .Bathurst, Campbellton, Dieppe, Edmundston, Fredericton, Halifax, Moncton, Riverview, St-John's .The territory allocated will include all the Maritime province... Show more
Get paid for testing apps, games and surveys.Almedia runs a dynamic platform where users earn money online by completing tasks, playing games, and filling out surveys.Since our launch 5 years ago, ... Show more
We're now accepting participants for focus group studies! You can earn up to $750 per week working part-time from home.Simply register to see if you qualify—no experience as an administrative assis... Show more
Get paid for testing apps, games and surveys.Almedia runs a dynamic platform where users earn money online by completing tasks, playing games, and filling out surveys.Since our launch 5 years ago, ... Show more
Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi... Show more
Are you passionate about making a difference in the world? Look no further! The Borgen Project is an international organization that works at the political level to improve living conditions for pe... Show more
Are you passionate about making a difference in the world? Look no further! The Borgen Project is an international organization that works at the political level to improve living conditions for pe... Show more
Discover The System MyLeadBiz That’s Helping Newbies Earn Daily.Turn free traffic into $100+ per day with this beginner-friendly biz opp strategy.No product or tech skills n... Show more
Get notified about new Commercial Lines Account Manager jobs in.Commercial Lines Account Manager Jobs in United States.Healthcare Customer Service Representative - Remote.Commercial Lines Insurance... Show more
Get paid for testing apps, games and surveys.Almedia runs a dynamic platform where users earn money online by completing tasks, playing games, and filling out surveys.Since our launch 5 years ago, ... Show more
APPLICATION DEADLINE: Friday, April 17th at 5:00pm central time.We recognize that job searching can sometimes feel uncertain and are committed to keeping you informed throughout the process.Thank y... Show more
Get paid for testing apps, games and surveys.Almedia runs a dynamic platform where users earn money online by completing tasks, playing games, and filling out surveys.Since our launch 5 years ago, ... Show more
Com is an innovative new platform for side hustle seekers who want to earn money online by playing games, taking surveys, and completing various assigned tasks.Since its launch 5 years ago, over 50... Show more
A technology solutions provider is looking for an experienced pre-sales application engineer to join their Sales & Service Team.This home office-based role offers flexibility within the VA/MD area,... Show more
Esusu: Building Credit Access for AllYour financial future shouldn't depend on your race, background, or zip code.Yet 45 million Americans remain\ "credit invisible,\" while countless o... Show more
Get paid for testing apps, games and surveys.Almedia runs a dynamic platform where users earn money online by completing tasks, playing games, and filling out surveys.Since our launch 5 years ago, ... Show more
Since its launch 5 years ago, over 50MN users have earned and withdrawn over $150MN! The platform is rated 4.TrustPilot with over 230k+ reviews, establishing Freecash as one of the highest rated op... Show more
