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EECOL Electric
Associate Representative - Inside SalesEECOL Electric • Langley, BC, Canada
No longer accepting applications
Associate Representative - Inside Sales

Associate Representative - Inside Sales

EECOL Electric • Langley, BC, Canada
8 days ago
Job type
  • Full-time
  • Permanent
Job description

What’s in it for You

  • Permanent, full-time positions, Monday through Friday. Weekends and evenings are for friends, family, and fun, not work!
  • Enjoy regular salary reviews and incentive opportunities.
  • EECOL is not just a job, but a company where you can learn, develop, and build your career! All training provided.
  • A benefits package designed with your total well-being in mind including generous paid time off, comprehensive insurance options for you and your family, generous flex benefits, health & dental plan, life insurance, vision care, education assistance and a retirement savings plan including Pension, RRSP and TFSA opportunities to save for the future!
  • Enjoy a wide variety of perks including discounts on travel, vehicles, entertainment, shopping and much more.

As an Associate Representative - Inside Sales, you will interact with existing customers, primarily by phone and email, to increase sales of the Company's products and/or services by obtaining and up-selling orders, creating customer satisfaction and adding value to the customer's buying experience. You will collaborate with outside sales to ensure goals are being met.

Responsibilities:

  • Obtain orders through email and telephone calls, verifies and enters items, transfers orders to fulfillment, explains stock-outs and expected delivery dates.
  • Increase orders by suggesting related items, explaining features, and checks customer’s buying history.
  • With guidance, owns, qualifies and develops opportunities passed from marketing, outside sales, and national accounts.
  • Prepare, generate, and follow up on verbal or written quotations to secure orders, or determine reason for loss of order.
  • Review open customer order reports and act on open items, including those items that may be at risk in meeting customer’s promised delivery date.
  • Maintain distribution system backorder report, associated customer expediting report and notices, and customer notification.
  • Report industry trends, competitive pricing and customer feedback to management.

Qualifications:

  • High School Diploma or Equivalent required.
  • Preferred knowledge and experience in sales and sales administration; still acquiring higher level knowledge and skills, however still a productive professional contributor (0-2 years).
  • Familiar with Microsoft Office, and ability to perform basic computer skills
  • Ability to perform multiple tasks simultaneously
  • Ability to work in a team environment
  • Ability to communicate clearly, both verbally and in written form
  • Attention to detail
  • Ability to prospect and market concepts to existing and potentially new accounts
  • Ability to act and solve routine or standard problems
  • Ability to identify and define problems and possible solutions independently; chooses among existing solutions
  • Ability to work independently with supervision
  • Ability to travel up to 25%

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Associate Representative - Inside Sales • Langley, BC, Canada

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