Operations Coordinator

Operations Coordinator

Summary:

The University of Saskatchewan is one of the top research-intensive universities in Canada. Guided by our University Plan: The University the World Needs, we work together across disciplines and with our communities to find creative solutions to the most pressing global challenges. The main campus also houses our campus partners such as the Royal University Hospital, Jim Pattison Children’s Hospital, National Research Council, and others. The total building area is million square feet (754,000 square meters) across 766 hectares of land.

The Facilities team is comprised of over 300 trades personnel and service workers that provide trusted services and stewardship in support of teaching, learning, and discovery. This team is responsible for operations, maintenance, service, utilities distribution, and campus support. The Facilities Team Charter describes the purpose, vision, and values that in turn support the campus community. This position is accountable to the Facilities Team Charter and is aligned with the purpose, vision, and values and holds themselves and each other accountable to it.

The Operations Coordinator provides operational, planning, and analytical support to department maintenance and operations functions. This position coordinates maintenance planning, workflow optimization, and resource allocation to support safe, reliable, and cost-effective operation of campus facilities and assets. This role works closely with unit leadership, staff, and external contractors to develop job plans, reduce work backlogs, and support preventive and corrective maintenance programs. This position contributes subject matter expertise in maintenance planning, asset management, and work management systems to improve asset reliability, maintenance efficiency, and overall facility performance.

Duties and Responsibilities:

• Leads maintenance planning and asset management activities by developing, updating, and overseeing preventive and corrective maintenance plans within the computerized maintenance management system (CMMS).
• Leads workflow optimization and continuous improvement initiatives by analyzing department work processes, identifying inefficiencies, and implementing operational changes that improve work execution, resource utilization, and service delivery outcomes.
• Designs, analyzes, and reports on performance and financial metrics by developing key performance indicators, dashboards, and reports that support decision making related to maintenance effectiveness, backlog management, cost control, and operational risk.
• Coordinates work activities by triaging incoming work requests, assigning work orders, and balancing safety, risk, operational impact, capacity, and timelines across unit staff, operations teams, and contractors.
• Addresses maintenance and planning backlogs by reviewing workload demand, monitoring work order quality, and adjusting priorities to align with operational requirements, planned outages, and service disruptions.
• Provides quality assurance for the work management system by monitoring adherence to established workflows, validating data accuracy, and supporting consistent application of maintenance planning and execution standards.
• Supports department leadership with operational and administrative activities by contributing to inventory management, onboarding processes, work assignments, procurement coordination, and business operations planning.
• Develops and maintains process, procedure, and training documentation by creating standardized work instructions, process maps, and reference materials that support consistent execution of workflows.
• Delivers training and operational guidance to department staff on maintenance planning processes, workflow standards, and effective use of the work management system.
• Coordinates materials and parts procurement by identifying material requirements, sourcing components in accordance with university procurement policies and supporting inventory availability planning.
• Supports facility shutdowns by assisting with maintenance planning, scheduling, and coordination activities that minimize operational disruption and safety risk.
• Communicates and acts in a respectful and professional manner, collaborates effectively, abides by policy, and contributes to a positive and productive work and learning environment.
• Engages in continuous learning by participating in activities, training, and events related to Indigenous engagement, reconciliation, equity, diversity, and inclusion.
• Demonstrates respect and dignity for all members of the community, actively contributes to an environment of acceptance and inclusion of others, and responds to different perspectives from a place of curiosity, respect, and non-judgement.
• Undertakes related duties, as assigned, consistent with the nature of the position.

Qualifications:

• A high school diploma or equivalent; a technical or vocational diploma related to facility operations or asset management is preferred.
• A Red Seal Journeyperson Certificate in Electrical, Mechanical, or Architectural disciplines.
• A valid Class 5 driver's license.
• Minimum of four years of progressively responsible experience in commercial or industrial facility maintenance and operations, including applying maintenance management and planning practices such as preventive maintenance and backlog management.
• Demonstrated knowledge of proactive maintenance strategies, asset management principles, and reliability-based maintenance practices.
• Knowledge of building mechanical, electrical, architectural, and related systems common in commercial facilities.
• Knowledge of safety regulations, maintenance standards, and risk management principles. Strong analytical skills with the ability to interpret asset data, performance metrics, and technical documentation. Ability to plan, coordinate, and prioritize complex maintenance activities. Strong interpersonal and communication skills. Ability to perform physical labour, including climbing and tolerate exposure to steam systems, confined spaces, extreme heat, and elevated work areas. Proficient computer skills, including Microsoft Office applications and CMMS.

The University of Saskatchewan recognizes alternate career paths; therefore, a combination of education and experience may be considered.