Warehouse Rep | New Westminster, BC

Work Location: New Westminster, BC

Work Type: Onsite

Job Type: Full-time, Permanent

Salary range: $19.50–$23.50 / hour

At Ames, our people are at the heart of everything we do and that commitment shows up every day on the warehouse floor. As a Warehouse Representative, you'll play an essential role in keeping our distribution centre running smoothly while helping ensure our customers receive their orders accurately, safely, and on time.

This is an active, hands-on role for someone who takes pride in their work, enjoys being part of a collaborative team, and likes to stay moving throughout the day. From shipping and receiving to inventory counts and order processing, you'll be a key contributor to a safe, organized, and customer-focused warehouse operation.

The Warehouse Representative is responsible for a variety of daily warehouse activities including shipping and receiving, picking and packing orders, restocking product, and maintaining accurate inventory. You'll work with material handling equipment and warehouse systems to ensure orders are processed efficiently and safely, while upholding our high standards for accuracy, cleanliness, and teamwork.

Core Responsibilities:

Shipping, Receiving and Order Fulfillment:

• Perform shipping and receiving duties, including manually picking, loading, and unloading customer orders
• Pick, pack, and process orders accurately and efficiently to meet delivery timelines
• Ensure all pick tickets and documentation are completed correctly, double-checked, and signed as required

Inventory and Warehouse Operations:

• Maintain inventory accuracy through regular cycle counts and reconciliation of discrepancies
• Inspect incoming and stored inventory for damage and maintain clear, accurate records
• Restock shelves and assist with sample production as required
• Learn and use ERP systems and hand-held scanners to support daily operations

Equipment, Safety and Housekeeping:

• Safely operate material handling equipment such as forklifts, reach trucks, pallet jacks, and related tools, with training provided if needed
• Conduct pre- and post-use equipment inspections and report defects to the appropriate lead or supervisor
• Maintain a clean, organized, and safe work area in accordance with safety standards and housekeeping requirements
• Follow all Health and Safety policies, COR initiatives, and safe work practices, contributing to continuous workplace improvement

Teamwork and Customer Focus:

• Work collaboratively with warehouse teammates and alongside the Inside Sales team to support customer orders
• Champion excellent customer service through accuracy, reliability, and a positive, team-first attitude
• Take ownership of your work while actively participating in a supportive, safety-focused team environment
• Assist with additional duties as required

Qualifications:

• Previous warehouse or distribution experience is an asset, but not required
• Forklift and reach truck experience or certification is a nice-to-have — training can be provided
• Successful completion of a background check will be required

Competencies:

• Strong attention to detail and commitment to safety
• Ability to communicate effectively and to understand and follow written and verbal instructions
• Ability to demonstrate initiative
• Reliable, organized, and able to work both independently and as part of a team
• Comfortable working in a fast-paced warehouse environment

Physical Requirements:

The physical demands described are representative of those required to perform the essential functions of this role, with or without reasonable accommodation.

• Ability to stand and walk for extended periods
• Ability to safely lift, carry, push, and pull items up to 80 lbs (bona fide occupational requirement)
• Ability to perform repetitive manual tasks including picking, packing, and loading
• Ability to bend, reach, crouch, and use hands and arms to handle materials and equipment
• Ability to operate warehouse tools and equipment, including hand-held scanners and material handling equipment
• Ability to communicate effectively and respond to safety cues
• Visual ability sufficient to safely perform warehouse tasks
• Ability to work in a warehouse environment with varying temperatures and noise levels

Please email resumes and cover letter to careers@amestile.com with subject line: NW – Warehouse Representative

Why Ames?

At Ames, our people come first. We're committed to building an inclusive workplace where diverse perspectives are valued, relationships matter, and everyone has the opportunity to grow. Guided by our values, we support our team members at work and beyond — because when our people thrive, so does our business.

Our Values:

• Respect – We believe in our people
• Curiosity – We dare to ask why
• Accountability – We own the outcome
• Tenacity – We're an unstoppable force
• Social Responsibility – We leave things better
• Passion – We put our heart into it

What We Offer:

• Competitive compensation, annual profit-sharing, referral bonuses, and a company pension plan
• Comprehensive benefits, including a Health Spending Account and Employee & Family Assistance Program
• Work-life balance initiatives, volunteer days, and a hobby & wellness allowance
• Professional development, including tuition reimbursement
• Purpose-driven work through the Ames Family Foundation
• Community & connection: company events (with great food), free on-site parking, EV charging stations
• Extra perks: Ames Tile & Stone discounts for you, friends, and family
• Recognized excellence: COR Workplace Certified and Best Workplace Certified Company

Our Story

Ames Tile & Stone Ltd. is a Vancouver born, Canadian company, founded by two brothers in 1912.

Fun fact: The partnership between the brothers lasted less than two weeks, but Ames Tile & Stone has lived on for over 100 years.

A family-owned business with a strong reputation built over four generations. Ames Tile & Stone is Western Canada's premier importer and distributor of high-quality ceramic and porcelain tile, luxury vinyl and complementary products.

We are a trusted partner in the industry, known for our commitment to exceptional customer service and delivering high-quality, design-forward solutions.

Family. History. Proud to be Ames Tile.