Configure, prepare and deploy to end users 60–80 workstation devices for end-user use
Perform standard system builds and basic configurations
Execute user data transfers from legacy devices to new systems (moderate time requirement, low complexity)
Onsite Installation
Deliver and install configured solutions and applications to user workstations
Validate full functionality of hardware, software, and connectivity
Provide basic end-user orientation if needed
Printer installation and driver install
Cable Management
Organize workstation cabling to ensure a clean, safe, and professional setup
Label and route cables appropriately
Maintain workspace standards across all installations
End-User Support (Tier 1)
Provide basic help desk services, including:
Troubleshooting and replacement of peripherals:
Keyboards
Mice
Monitors
Basic phone troubleshooting
Installation and setup of standard business applications:
Microsoft Office
Citrix
Use of Service Now ticketing system
Utilize the SNOW ticket solution to document and track and resolve ticket workload
Deliverables
Successfully deploy operational workstations (60–80 units)
Completed data transfers with minimal user disruption
Clean, organized workstation setups with proper cable management
Timely resolution of basic support requests
What you must have:
Experience with high-volume desktop/laptop deployments
Strong understanding of Active Directory administration (Tier 1 tasks)
Familiarity with Microsoft Office and Citrix installations
Basic troubleshooting skills for hardware and peripherals
Ability to efficiently execute repetitive technical tasks with attention to detail
Thank you for your interest in this opportunity. If you are selected to move forward in the process, we will contact you directly. If you do not hear from us, we encourage you to continue visiting our website for other roles that may be a good fit.
IT Service Desk Support Technician • Vancouver, BC
A growing tech support company in Vancouver is seeking an IT Support Technician to deliver exceptional technical support to clients.This role requires a minimum of 2 years in a similar position, st... Show more
A managed IT services provider is seeking a Level 1 Support Desk Technician in Vancouver.This full-time role involves providing technical support for various IT issues and ensuring client satisfact... Show more
Step into the IT Support Level 2 Technician role at MSP Corp, where you will be integral in solving technical challenges for our clients.Work onsite and provide exceptional service to end-users.As ... Show more
Lawson Lundell LLP is a leading regional Canadian business law firm with offices in Vancouver, Kelowna, Calgary and Yellowknife, known for its practical, strategic approach to legal and business pr... Show more
Are you a Helpdesk Technician interested in working for a progressive health care union with a large and diverse membership and a broad social justice mandate?.The Hospital Employees’ Union is look... Show more
Be essential as an IT Deskside Support Analyst, delivering first-level support for technical issues within the organization.This six-month position pays between $28–$36 per hour based on experience... Show more
Desktop Support Technician / Field IT Support Analyst.Job Summary: We are seeking skilled Desktop Support Technicians to provide comprehensive hardware and software support to employees and incomin... Show more
If you are looking to grow your career with an organizationdriven by excellence, integrity, and innovation, Dilawri offers an environmentwhere people are supported and empowered to succeed.Founded ... Show more
Senior IT Service Technician (Tier II).Smartt is in search of a Senior IT Service Technician to join and grow with our team.If you are an impeccable professional, love all things technology, genuin... Show more
Install Support TechApplylocations: Vancouver, BCtime type: Full timeposted on: Posted Yesterdayjob requisition id: R-102064**Job Summary:**As an Installation Support Tech, you will provide... Show more
A leading technology service provider in Metro Vancouver is seeking a Technician Onsite Support for full-time employment.This entry-level position involves providing expert onsite support for audio... Show more
A leading financial services firm is seeking an IT Helpdesk Support Analyst in Vancouver.The role involves providing in-person and remote IT support, deploying PCs, and resolving hardware issues.Ca... Show more
Are you passionate about technology, thrive on solving IT challenges, and eager to work closely with developers to keep world-class games running seamlessly?.In this role, you’ll be a go-to expert ... Show more
A leading professional services firm in Vancouver seeks a Team Lead for IT Support Services.This role involves leading and mentoring a small IT support team, overseeing daily operations, and ensuri... Show more
A leading support firm in Canada seeks an experienced Help Desk Analyst to provide front line support to public users accessing online systems.The successful candidate will troubleshoot technical i... Show more
Join our team as an IT Support Specialist focused on Desktop Services.Manage inventory and deliver Tier 3 support while collaborating across departments to resolve tech issues.We seek a self-motiva... Show more
ICON Creative Studio is Canada’s largest independently owned animation entertainment company, located in the historic Gastown district of Vancouver, BC.Our talented team includes specialists across... Show more
Job Summary:As an Installation Support Tech, you will provide technical support at any of our brick and mortar, mobile, or on-site locations.Core DutiesPrepare ordersStock shelves with various six ... Show more
Helpdesk team, the first point of contact for employees when they are looking for IT support.Houle's core applications include MS 365, JDE Enterprise One, Unanet, Microsoft SharePoint, Procore, and... Show more
You will support a diverse range of hardware, software, and networking issues; contributing to the overall efficiency of our IT infrastructure.The ideal candidate will possess strong problem-solvin... Show more
