The Government of Alberta’s Digital Design and Delivery (DDD) division is seeking up to seventeen (17) Senior Service Designers to support enterprise-wide digital transformation, service innovation, and program modernization initiatives across government ministries.
The Service Designer will work within cross-functional Agile teams alongside product owners, researchers, developers, policy teams, and business stakeholders to improve citizen-facing and internal government services using human-centred design methodologies.
The role focuses on understanding user needs, improving end-to-end service experiences, designing future-state services, conducting research and usability testing, facilitating co-design workshops, and supporting organizational change initiatives.
Create and maintain:
The Service Designer will contribute to:
Service Designer (Senior) • Edmonton Southwest, AB, ca
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