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The Regional Municipality of York
Administrative Clerk - IntermediateThe Regional Municipality of York • Jane Street Vaughan, ON, CA
Administrative Clerk - Intermediate

Administrative Clerk - Intermediate

The Regional Municipality of York • Jane Street Vaughan, ON, CA
11 days ago
Job type
  • Full-time
  • Temporary
Job description
ABOUT THE ROLE Reporting to the Supervisor, Early Intervention, Inclusion Support Services, is responsible for providing clerical and administrative support, customer service at reception, application processing activities, document and file management, and data entry and statistical tasks to support Unit and Branch objectives; responsible for generating and compiling reports and correspondence as assigned; providing services supporting the provision of information to internal customers, external clients and members of the public, as required.

WHAT YOU'LL BE DOING

  • Answers, screens, directs or takes messages of telephone calls from internal and external callers.
  • Greets and assists visitors when at front counter.
  • Sells variety of documentation and processes receipts for items purchased, as assigned.
  • Creates, organizes, maintains and tracks hard copy and electronic files and records in accordance with Regional standards and systems including a bring-forward system.
  • Prepares files and boxing for off site storage in accordance with Regional standards.
  • Receives and enters data; compiles, updates, maintains and provides data, statistics and reports; converts and presents data in an acceptable format; processes documents ( forms, invoices etc) and forwards to appropriate person, as required.
  • Responds to inquiries and resolves concerns, as appropriate, from Departments, general public etc. or refers to appropriate personnel as required; provides direction and information about services.
  • Processes applications and related documents pertaining to applications, as assigned; assists customers with applications and contacts them for missing information/documents; contacts applicants when ready and forwards appropriate documents; maintains tracking system relating to applications.
  • Performs other duties as assigned, in accordance with Branch and Department objectives.

WHAT WE'RE LOOKING FOR

  • Successful completion of a Secondary School Diploma or approved equivalent combination of education and experience.
  • Knowledge of Department and Branch services and programs and ability to relate information to meet customer needs, including knowledge of the applicable Division/Unit’s programs and procedures.
  • Knowledge of general office procedures including records and information management filing systems.
  • Knowledge of and demonstrated ability in corporate core competencies including customer service, communication, team work, initiative/self management and accountability, and flexibility/adaptability.
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Administrative Clerk - Intermediate • Jane Street Vaughan, ON, CA

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