Job descriptionPosition IT Technician – Information Security Specialist – Full‑Time – Head Office, Richmond
Role & Responsibilities
Implement and maintain information security controls across networks, endpoints, applications, and cloud services.
Monitor and triage security alerts from tools such as Darktrace NDR, Palo Alto Networks firewalls, and endpoint protection platforms.
Support incident response activities, including evidence collection, initial investigation, and escalation.
Assist with vulnerability scanning, remediation tracking, and patch management.
Help maintain security documentation, policies, procedures, and asset inventories.
Assist with third‑party/vendor security reviews and questionnaires.
Participate in security awareness initiatives and help promote secure user behavior.
Perform routine security checks and operational tasks as assigned.
Document IT procedures, configurations, and incidents.
Knowledge, Skills, and Abilities Required
Diploma or Bachelor's degree in Information Technology, Cybersecurity, or a related field.
3-5 years of experience in information security operations, IT security, or a related technical role.
Familiarity with web application security concepts such as OWASP Top 10.
Experience with security tools (SIEM, IDS/IPS, firewalls).
Understanding of cybersecurity frameworks and best practices.
Strong problem‑solving and troubleshooting skills.
Excellent communication and teamwork abilities.
Preferred / Nice to Have
Experience with Palo Alto Networks security solutions.
Familiarity with Microsoft 365 or cloud environments.
Understanding of security frameworks such as NIST.
Basic scripting or automation experience using PowerShell or Python.
Benefits
Opportunity to work with a variety of OEM brands including Acura, Audi, BMW, Honda, Jaguar, Land Rover, Lexus, Mazda, Mercedes‑Benz, MINI, Porsche, Rolls‑Royce, Subaru, Toyota, Volkswagen.
Amazing incentives such as a discounted vehicle purchasing program, boot allowance, tool subsidy, computer rebate program, employee referral program, employer RRSP matching.
Internal and external training and development opportunities for skill development and growth.
A collaborative, friendly and progressive work culture with emphasis on transparency, innovation, relationship and empowerment.
Comprehensive extended health and dental plan tailored around associate wellness.
Recognition and engagement events.
We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.
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