Manufacturing Business Analyst

Are you looking for a real professional challenge? An organization capable of supporting your ambitions? A company where autonomy, openness and family spirit are at the heart of a stimulating daily life? We are the largest Canadian manufacturer of high-end custom cabinets in North America. We need people like you.

We are seeking a Manufacturing Business Analyst for our Coaticook, QC site (on-site position). Your mission: identify opportunities to improve our business and manufacturing processes, engage teams across all departments, and contribute to building the tools that bring our clients’ projects to life. A strategic role at the intersection of innovation, digital transformation, and company growth.

A Pivotal Role On A Large Team

The successful candidate will contribute to the success of the company by assuming the following responsibilities:

• Develop a deep understanding of our business and manufacturing processes, and how our systems integrate across the organization.
• Understand how our plant teams use our technologies to deliver our customers’ projects.
• Gain insight into both business processes and shop floor realities, and ensure alignment with the systems that support them.
• Analyze, document, and measure business and production processes to identify gaps and improvement opportunities.
• Define manufacturing processes, logic, and specifications that our developers will use to build or enhance our technologies.
• Design, write, and update functional and technical specifications for projects.
• Manage and prioritize design, development, and implementation projects to support our business plan.
• Support teams in adopting changes.
• Contribute to the evolution and integration of our systems (product configurator, MES, APS, operator assistance tools) within an Industry 4.0 approach.
• Facilitate workshops and discussions with internal teams, IT teams, and external partners.
• Represent, support, and embody the company’s core values and management philosophy.
• Perform any other related duties as assigned.

Reputed Skills. Shared Values

To successfully meet this challenge, we are looking for a person driven by the values of respect, teamwork, commitment, and pride with the following qualifications:

• University degree in Business Administration, Industrial Engineering, or a related field.
• Relevant experience in business analysis, process improvement, or engineering within a manufacturing environment.
• Comfortable interacting with people at all levels of the organization, from office staff to the production floor.
• Strong proficiency with Microsoft 365, project management tools, and artificial intelligence tools.
• Comfortable working with data architectures and multi-system environments.
• Strong analytical mindset with the ability to identify the real needs behind requests and determine root causes of problems.
• Creative and solution-oriented mindset.
• Ability to identify waste and simplify both business and production processes.
• Naturally curious, with a strong interest in new trends and technologies.
• Demonstrates initiative, leadership, autonomy, and strong organizational skills.
• Strong attention to detail and professionalism.
• Bilingual in French and English, with strong interpersonal communication skills, both written and verbal. The required level of English is due to the frequent collaboration with our internal and external partners who communicate exclusively in English.

• Be available to travel to our St. Catharines, ON site as needed.

Great Benefits

• A friendly working environment
• Competitive salary
• Health & Dental benefits
• RRSP Matching Program
• Employee and Family Assistance Program
• A team culture where everyone is important
• Employee Recognition Program
• And more!

Daily Life With A Human Dimension

• A great deal of autonomy where your ideas, talent, and initiative will be highly regarded
• An open-door management approach that respects your personal needs and expectations
• A family spirit where everyone is important, where everyone talks to everyone, and where we help each other, no matter what our role or status is.

We are an equal opportunity employer. All applicants will be considered for employment opportunities without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

We offer various training, guidance, development, and job shadowing or mentoring on a non-discriminatory basis to ensure equal opportunity in the workplace.

This recruitment process may include the use of artificial intelligence (AI) enabled tools to assist with application screening and assessment. AI tools are used in a supportive capacity only and do not make final hiring decisions. All candidates are evaluated fairly, and human oversight is maintained throughout the process in compliance with applicable employment standards, human rights, and privacy legislation.