General Manager

The Marda Loop Communities Association is a not-for-profit body that has proudly served the residents of our community for over forty years. Supported both by staff and a dedicated group of neighbourhood volunteers, the Marda Loop Communities Association offers recreational and educational programs for all ages and serves as a conduit to City Hall, giving our residents a strong and coordinated voice. The MLCA works to consult on issues arising in the areas of community development, transportation, parks and green space.

The Opportunity:

The Marda Loop Communities Association (MLCA) is seeking an experienced and community focused General Manager to lead the day-to-day operations of our organization, facilities, staff, and programs. This leadership role works closely with the Board of Directors to support strategic priorities, community engagement, and operational excellence.

The General Manager is a full-time employee position that serves as the key liaison between the Board, staff, volunteers, and community members while ensuring the successful delivery of programs, services, and facility operations.

Key Duties & Responsibilities:

Leadership & Operations

• Collaborate with the Board to develop and implement strategic and operational plans in alignment with the MLCA Vision and Mission

• Act as an advisor to the Board on all aspects of the association's activities; Identify, assess, and inform the Board of internal and external issues that affect the Association

• Oversee the daily operations of the MLCA facilities, staff, and community programs

• Represent the MLCA at community activities to enhance the organization's community profile

• Provide leadership and guidance to staff, volunteers, and contractors

• Ensure organizational policies and procedures are up to date and adhered to, and that privacy standards are followed

• Prepare monthly reports and attend Board and Executive meetings

Program & Community Management

• Plan, organize, promote, and evaluate community programs and events

• Oversee the MLCA Preschool program operations and staff, in partnership with the Preschool Director

• Identify opportunities for new programs and community initiatives

• Administer the MLCA Sponsorship Program, ensuring accurate record keeping and that sponsor obligations are delivered

• Respond to community members’ concerns and questions, being either in person walk-in, by email or by telephone, in a timely manner

• Maintain positive relationships with hall renters, community stakeholders, schools, City representatives, and local organizations

• Support marketing initiatives, website updates, newsletters, and social media communications

Human Resources Management & Financial Oversight

• Determine staffing requirements for organizational operations and program delivery

• Recruit, supervise, mentor, and support staff and program leaders

• Develop and manage annual operating and program budgets

• Work collaboratively with the Bookkeeper to ensure financial compliance and reporting

• Support grant applications, sponsorship administration, and organizational record keeping

Facility & Risk Management

• Assist with facility maintenance planning and vendor coordination

• Help oversee building systems, equipment maintenance, and safety requirements

• Support organizational risk management and insurance oversight

Position Qualifications:

About You…

You are an experienced and collaborative leader who thrives in a community environment. You bring strong problem-solving skills, sound judgment, and a passion for creating positive community experiences through effective leadership and service delivery.

Required Skills & Experience

• Post-Secondary education in a related field or an equivalent combination of education and experience

• Minimum 5 years of progressive management experience in a non-profit, recreation, or community-based organization

• Demonstrated strategic leadership, organizational, and interpersonal skills

• Experience in operations, budgeting, staff supervision, and program management

• Demonstrated success in securing grants and managing the grant application process

• Knowledge of Human Resources and non-profit governance best practices

• Solid financial and business acumen, including working P&L knowledge and experience managing budgetary constraints

• Strong written and verbal communication skills

• Proficiency with Microsoft Office, email, online systems, and social media platforms

• Ability to work independently while building collaborative relationships

• Valid drivers license required

• Current First Aid/CPR certification required

• Police Information Check with Vulnerable Sector Check required

Compensation

The General Manager is a salaried position with the rate of pay based upon experience. Vacation entitlement for the GM is three weeks annually and the position is eligible to receive the MLCA health benefits package.

Application Process

If you feel your experience, skills and career interests would be a good fit for the MLCA General Manager position, please submit your resume and cover letter for review. The MLCA is an equal opportunity employer and encourages applications from individuals representing diverse backgrounds and experiences. We are committed to providing an inclusive and accessible candidate experience. If you require accommodation during the recruitment and selection process, please let us know. We will collaborate with you to meet your needs.

We thank all interested candidates in advance; however, only individuals selected for interviews will be contacted.

For more information on the MLCA please visit our website:
www.mardaloop.com

This job ad is intended as a summary of the primary responsibilities and qualifications for this position. The job ad is not intended as inclusive of all duties an individual in this position might be asked to perform or of all qualifications that may be required either now or in the future.