Title: Customer Success Coordinator
Place: Richmond Hill
Type: Regular Full time
Customer Success Coordinator
Summary
Quantum Lifecycle Partners LP is Canada's leading and largest vertically integrated IT asset disposal and recycling processor. We are committed to enabling the safe and secure reuse of electronic products, responsible recycling of electronic products to divert waste from landfills, and the recovery of natural resources from obsolete electronic products.
We are looking for a Customer Success Coordinator who will be considered an administrative employee with direct communication with Quantum's customers. The primary function of the position is to engage with new and existing customers in partnership with other members of the Customer Success, Business Development, or independently team. The Customer Success Coordinator is responsible for various elements related to customer support, in collaboration with other departments (finance, logistics, operations) to provide our contractual or ad-hoc services within the framework of the agreed service level agreement and to the satisfaction of the customer. Support includes, but is not limited to, creating accounts and batches, managing and facilitating customer shipments, establishing required reports, and supporting the effective and efficient management of specified, new and existing customer accounts.
Responsibilities:
Qualifications:
We offer:
Quantum is an equal opportunity employer. We promote excellence through diversity and encourage all qualified individuals to apply. We thank you for your interest; however, only those selected for an interview will be contacted.
Quantum offers a unique insight into the e-waste industry, with its rapidly and constantly changing environment! To learn more about us, visit: www.quantumlifecycle.com.
You must be authorized to work in Canada without a sponsorship, now or in the future. Quantum Lifecycle Partners LP does not offer sponsorships.
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