Coordinator, Resource Management

Job Details

Description

The Coordinator, Resource Management team, ensuring the effective deployment of consulting and professional staff across client engagements. This role helps balance demand with capacity, ensures the appropriate alignment of skills to project needs, and supports the overall utilization goals of the firm. Working closely with engagement managers, practice leaders, and Human Capital, the Coordinator, Resource Management ensures accurate resource data, facilitates staffing decisions and contributes to efficient and profitable service delivery.

MNP is proudly Canadian. Providing business strategies and solutions, we are a leading national accounting, tax and business advisory firm in Canada. Entrepreneurial to our core, our talented team members transcend obstacles into opportunities and are successfully transforming mid-market business practices.

Responsibilities

• Coordinate assignment of client service staff to client engagements based on availability, billable targets, skill sets, and project requirements
• Maintain real-time visibility of staffing pipelines, engagement schedules, and future resource needs
• Maintain accurate resource data in professional services automation (PSA) or project management systems
• Update and manage skills inventories, certifications, and practice-specific capability databases
• Serve as a centralized point of contact for staffing requests from engagement managers and partners
• Flag resource conflicts, overallocations, and underutilization, and recommend viable staffing solutions
• Assist in forecasting demand and capacity across practices and service lines
• Monitor and report on staff utilization, billability, and workload distribution to support staffing decisions and operational planning
• Ensure teams accurately track time and align with firm standards for timekeeping and billing
• Communicate changes in project timelines, staffing shifts, and employee availability
• Collaborate with Human Capital and Talent teams on onboarding schedules, skill updates, and staffing readiness for new hires
• Support continuous improvement of staffing processes, tools, and governance frameworks
• Contribute to the development of standardized resource planning policies and best practices across the firm
• Assist with compliance activities including audit preparation and quality checks on time-reporting
• Maintain flexibility to travel, as necessary

Skills and Experience

• Bachelor’s degree in business or a related field preferred
• Experience in a professional service, consulting, or project-based environment preferred
• 2-3 years of relevant work experience is an asset
• Strong proficiency in excel, project management tools or reporting tool skills
• Strong analytical and organizational skills with high attention to detail
• Excellent communication, collaboration and ability to influence at various levels of the organization
• Thrives in fast-paced environments, managing competing priorities
• Discretion and professionalism when handling sensitive information
• Takes initiative, demonstrates flexibility and is a team player
• Written and verbal English language skills, with French is considered an asset