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Futuretek
Account Manager & BD AssociateFuturetek • Vaughn, Ontario, Canada
Account Manager & BD Associate

Account Manager & BD Associate

Futuretek • Vaughn, Ontario, Canada
6 days ago
Job type
  • Full-time
Job description
Account Manager & Business Development Associate

*Full-Time • On-Site • Vaughan, Ontario

We are a game development and aggregation company that delivers end-to-end digital gaming solutions. Headquartered in Toronto's north west corridor in Vaughan, Ontario. We are a global team of talented individuals with decades of experience across multiple industries and professions. Together, we form a cross-functional powerhouse that is determined to deliver.

ABOUT THE ROLE:
As an Account Manager & Business Development Associate you'll own the full commercial lifecycle - from building and managing client relationships to identifying and closing new opportunities. You'll collaborate across our executive, game production, and development teams, take real ownership from day one, and make a direct impact on how we grow in the gaming industry.

We're not looking for someone with a perfect resume. We're looking for someone who is curious, driven, and genuinely excited about games and the business behind them.

WHAT YOU'LL BE DOING (Account Manager):
  • Act as the primary point of contact for assigned clients via the given channel.
  • Build and maintain strong, long-term relationships with clients to ensure satisfaction and loyalty.
  • Support client onboarding for our aggregation platform and gaming operations and guide them through integrations and product launches.
  • Work with internal teams to deliver timely solutions and meet client needs.
  • Secure and record all promotions with operator and aggregator clients.
  • Identify opportunities for upselling and cross-selling products and services.
  • Provide regular updates and KPI reports to clients and management.
  • Keep your finger on the market’s pulse and advise on relevant opportunities.
  • Resolve client issues quickly and effectively to maintain service excellence.
  • Participate in industry events and client meetings when required.

WHAT YOU'LL BE DOING (Business Development Associate):
  • Developing and nurturing senior management level relationships with the clients and to support & monetize in the correct manner;
  • Understanding and defining customer requirements to be able to sell new products in a consultative and partnered way;
  • To be a Product Expert on both current and future offerings, to talk with confidence and passion about our wide range of solutions;
  • Acquiring new business targets through research, existing relationships, targeted contact, or formal introductions; and move the customer through the sales cycle;
  • Creating and managing the sales pipeline through, and coordinate internal teams to assist at the relevant stage;
  • To report back to the business on the progress of each customer through the sales cycle;
  • To attend trade shows, events and conferences where required;
  • Complete demonstrations of our product solution either remotely or face-to-face to clients and develop specific initiatives to win more new business;
  • Growing the markets in multiple jurisdictions and advise on products, marketing, and regulatory changes.

What You Bring to Us:
  • 1–2 years’ experience in Account Management, Sales, Business Development, Customer Success, or a related field - internships and co-ops count.
  • Track record of building client relationships and contributing to account growth.
  • Strong interpersonal and negotiation skills.
  • Commercially minded with good analytical and problem-solving abilities.
  • Organized and detail-oriented, with the ability to juggle multiple tasks without dropping the ball.
  • Fluent in English (spoken and written) - Spanish is an asset
  • Proficient in Microsoft Office Suite; experience with CRM/project tools is a plus.
  • A proactive mindset and professional approach to work.
  • Willingness to travel for client meetings and business events.

WHAT WE GIVE YOU IN RETURN:
  • A detailed company training on highest standards.
  • A chance to work in a friendly and supportive culture.
  • Growth, career —personalized learning, knowledge gains, and endless career development at your fingertips.
  • Private health insurance
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Account Manager & BD Associate • Vaughn, Ontario, Canada

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