Job Description
What is the opportunity?Identify cross-selling opportunities and deliver exceptional service to achieve regional sales targets while promoting group block retention and persistency rates.
Independently address client and advisor inquiries, determining appropriate actions for complex issues with minimal management involvement. Proactively recommend solutions to enhance problem resolution.
Establish and maintain strong relationships with producers, group plan administrators, and advisors to foster collaboration and trust.
Assist Sales Consultants in identifying opportunities for premium growth, including participating in advisor meetings, delivering compelling presentations, preparing documents, and coordinating reports.
Process client requests for policy terminations, Agent of Record transfers, plan design changes, legal name updates, billing adjustments, and other administrative tasks.
Conduct in-person and virtual (e.g., Webex) meetings with plan administrators and brokers to strengthen relationships and address needs.
Ensure accurate producer contact information and records in Salesforce.com, Licensing, and Compensation systems.
Strong knowledge of Group Health and Dental products.
Valid Alberta driver’s license and access to an insured vehicle.
Proven oral and written communication skills.
Excellent time management and organizational abilities.
Demonstrated account management and problem-resolution skills.
Confidence and proficiency in delivering presentations.
Comprehensive product knowledge across all Group lines of business, including Disability and Individual Insurance.
Minimum of 2 years of experience in the employee benefits service industry.
Proficiency in systems such as Salesforce.com, Content Manager, Microsoft Office, and Group Portal.
Professional designations such as GBA (Group Benefits Associate) or CEBS (Certified Employee Benefit Specialist).
A comprehensive Total Rewards Program including bonuses, flexible benefits, and competitive compensation
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
Access to a variety of job opportunities across business and geographies
RBCI software tools to boost your productivity
Address:
10111 104 AVE NW:EDMONTONCity:
EdmontonCountry:
CanadaWork hours/week:
37.5Employment Type:
Full timePlatform:
INSURANCEJob Type:
RegularPay Type:
SalariedPosted Date:
2026-05-19Application Deadline:
2026-06-15Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveOur Employment OpportunitiesAt RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
Senior Client Relationship Specialist - Group Benefits • CALGARY, Alberta, Canada
Client Success Specialist - Team Lead.Are you a seasoned insurance professional in Calgary ready to take the next bold step in your career? If you're seeking an opportunity to lead with impact whil... Show more
Calgary, AB (with occasional travel to Edmonton).Be the trusted voice our customers count on.If you love building relationships, thrive in a fast-paced environment, and enjoy bringing calm and clar... Show more
Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your... Show more
As a Senior Client Relationship Specialist, you will serve as a key point of contact for account management, focusing on post‑sales activities, complex contractual and plan design inquiries, and th... Show more
Transform lives as a Mortgage Advisor with CIBC, focusing on client engagement and community growth.Leverage your relationship-building skills to make interactions impactful.As a Mobile Mortgage Ad... Show more
Drive client success as an Engagement Specialist for Client Connections.Support clients by converting leads into gym members through compassionate interactions and prompt follow-ups.In this essenti... Show more
Guide families through their benefit options in a client-focused role.Showcase strong communication and organizational abilities while working remotely.As the main point of contact, you will assist... Show more
Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No call center representative agent experience needed.Call ... Show more
A leading Canadian law firm in Calgary is seeking a Specialist in Client & Business Development.This role involves developing marketing strategies, conducting market analysis, and supporting client... Show more
A well-established supplemental benefits organization is seeking Benefits Representatives in Oakville, Ontario.This role involves supporting clients by explaining benefit programs, guiding them thr... Show more
Client Service Manager – Benefits – Calgary.Looking for a Client Service Manager to assist in maintaining and exceeding the sales/service standards for clients.The role involves daily administratio... Show more
At Litco Law, we are known for our extraordinary and unsurpassed firm culture – and for the people behind that culture.We’ve been recognized as a Canadian Top Employer and know that this kind of su... Show more
Foster strong client relationships as a Client Relations Specialist in the insurance sector.Apply your expertise in a rewarding role focused on customer satisfaction and service excellence.This pos... Show more
Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more
Elevate your career as a Client Service Representative, playing a key role in enhancing client interactions for health benefits.Utilize your problem-solving skills to provide expert guidance and su... Show more
Airswift is seeking a Contract Formation Specialist to support one of our O&G clients in Calgary, AB on a 1-year contract.We are seeking a detail-oriented and proactive Contract Formation Specialis... Show more
A leading fintech company in Calgary is seeking a Mortgage Fulfillment Specialist to streamline the approvals process for customers.The ideal candidate will have 1-2 years of experience in the Cana... Show more
A financial institution in Canada is seeking a Senior Customer Engagement Specialist responsible for supporting reverse mortgage applicants.This role acts as a bridge between clients and various in... Show more
Join as the Enterprise Client Engagement Lead focused on Agiloft.Drive growth strategies and deepen relationships with enterprise clients while exceeding sales goals in North America.This role cent... Show more
A financial services leader is seeking a Mortgage Specialist in Southwestern Ontario to sell financial solutions to clients directly and in collaboration with financial advisors.This rewarding role... Show more
){kind=logo}
