Operations Manager

Job Description

Job Description

Salary :

About Element Event Solutions

Element Event Solutions is Canadas premier provider of tent and event services,orchestratingover 30,000 memorable eventsannuallyin partnership withtopvenues, caterers, planners, corporate partners, andprivatehosts.Establishedin 1911 as Chair-man Mills,our company has grown through a legacy of excellence with renowned brandsincluding Event Rental Group, Contemporary Furniture Rentals, Regal Tent Productions, Advanced Tent Rental, A&B Partytime, Loungeworks, MacFarlands Events, and Higgins Event Rentals.

Driven by our mission to craft engaging spaces that foster remarkable experiences and connections, we provide the infrastructure essential for Canadians to unite through social, corporate, philanthropic, and community gatherings. Proudly Canadian-owned and operated, we are committed to family values and investing in our local communities.

Position Summary

Under the direct supervision of the Vice President, the Operations Manager. This includes collaborating with leadership to contribute to and execute company-wide objectives, as well as managing daily operations. Your role is to ensure we fulfill our commitment to deliver the best event rental experience to our clients. As the Operations Manager, you will manage the facilitys daily operations, including Warehouse, Tenting, Processing, Safety, Inventory Control, Transportation, and building maintenance. By providing leadership and guidance to department supervisors and staff, you will ensure that production and quality targets are met while fostering a team-oriented work environment. This role demands a solid understanding of workforce scheduling, leadership skills, and labor management. With a keen eye on budget and expenses, you will consistently aim to meet departmental financial objectives.

Key Responsibilities

Leadership Functions

• Creating an inspiring team environment with an open communication culture.
• Setting clear team goals and delegating tasks.
• Recognizing high performance and rewarding accomplishments.
• Manage and develop department supervisors for performance, accountability, and personal development.
• Oversee recruitment, supervision, performance management, and development of warehouse, fulfillment, and tenting staff.
• Provide leadership in developing, enhancing, and implementing policies and procedures that improve operations.
• Accountable for operational results of contracts, including contract KPI components.
• Support staff in overseeing and administering warehouse and field operations.
• Set and communicate company standard operating procedures (SOPs).
• Motivate and maintain high morale among operations staff.
• Facilitate resolution of problems between business units or departments.
• Prepare and monitor financial performance to ensure each department meets or exceeds budgetary commitments.

Operations and Order Fulfillment

Warehouse Functions

Scheduling

Purchasing & Inventory Management

Health & Safety

Other

Requirements & Qualifications