Chief Executive Officer

The Opportunity

St. John Ambulance BCY is seeking a Chief Executive Officer to lead the organization through its next chapter of growth, modernization, and community impact. This is a pivotal leadership role as the organization strengthens operational performance, expands reach, and deepens its contribution to health and safety across British Columbia and Yukon.

Reporting to the Board of Directors, the CEO is accountable for overall strategic, operational, and financial leadership. You will set a clear direction, aligning staff, volunteers, and partners around a shared vision for sustainable growth and service excellence. This includes advancing core business lines such as first aid training and products, while strengthening community programs and volunteer engagement.

This role requires a leader who can move between strategy and execution—translating priorities into focused, achievable plans, ensuring strong performance across distributed operations, and building systems, processes, and culture for long-term success. Working within a federated national structure, you will collaborate across Canada while advocating for BCY priorities.

As the public face of the organization, the CEO builds trusted relationships with government, partners, donors, and community leaders, while fostering a high-performing, inclusive internal culture.

This is an opportunity to lead a respected, mission-driven organization and shape how it evolves to meet the needs of communities today and into the future.

Key Responsibilities

Strategic Leadership & Organizational Direction

• Lead development and execution of the strategic plan, strengthening mission impact and financial sustainability
• Translate priorities into measurable plans aligned across operations, programs, and revenue activities
• Identify opportunities for growth, innovation, and service expansion
• Contribute to national St. John Ambulance priorities within a federated structure

Operational Excellence & Performance

• Ensure strong performance across training, product sales, and community services
• Establish KPIs to drive accountability and continuous improvement
• Oversee scalable systems and processes for high-quality delivery
• Balance strategic leadership with operational oversight
• Provide financial leadership including budgeting, forecasting, and resource allocation
• Drive revenue growth and diversification across training, products, partnerships, and philanthropy
• Optimize financial performance aligned with mission and values
• Partner with the Board to ensure transparency and sustainability
• Serve as primary representative, strengthening relationships with key stakeholders
• Build strategic partnerships that enhance reach and impact
• Advocate for community health, safety, and preparedness
• Contribute to national and, where appropriate, international discussions

Governance & Board Partnership

• Partner closely with the Board to support governance and decision-making
• Advance organizational outcomes set by the Board
• Provide timely reporting on performance, risks, and opportunities
• Support Board engagement in fundraising and advocacy
• Lead and develop a strong senior leadership team
• Champion volunteerism across Brigade, Therapy Dog, Cadet, and community programs
• Align people, structure, and strategy

Risk, Compliance & Organizational Integrity

• Ensure compliance with legal and regulatory requirements
• Identify and manage organizational risks
• Uphold and model organizational values

This portfolio reflects a CEO who sets direction and actively enables the organization to grow, adapt, and deliver meaningful impact.

Qualifications and Skills

Education & Executive Experience

• Post-secondary education in a relevant field or equivalent leadership experience
• Significant executive leadership experience with full organizational accountability
• Experience in complex, multi-stakeholder environments (non-profit, social enterprise, or similar)
• Familiarity with health, safety, emergency response, fundraising, or community services is an asset

Strategic & Business Leadership

• Ability to translate strategy into executable plans with measurable results
• Strong business acumen and experience driving growth and sustainability
• Experience leading transformation and building scalable systems
• Ability to balance long-term direction with operational needs
• Proven ability to lead and develop high-performing teams
• Values-driven leadership with commitment to inclusion and respect
• Skilled at aligning people and priorities

Relationships, Influence & Communication

• Exceptional relationship-building skills across diverse stakeholders
• Credible and compelling communicator
• Strong judgment and ability to navigate complexity

Operational & Personal Leadership

• Sound judgment, integrity, and accountability
• Agile, adaptable, and resilient
• Results-oriented with disciplined execution
• Strong alignment with SJA’s mission

Other

• Willingness to travel throughout BC and Yukon

Why Join St. John Ambulance BCY?

SJA BCY offers a collaborative and supportive workplace that promotes work‑life balance and professional growth. Joining the team provides an opportunity to make a meaningful impact by promoting health and safety, supporting volunteers, and serving communities across BC and the Yukon.

We offer a comprehensive total rewards package, including:

• Competitive compensation and benefits
• Generous pension plan with employer matching
• Paid vacation, sick, and personal days
• Extended health, dental, and vision coverage
• Employee Assistance Program (EAP)

St. John Ambulance is committed to diversity, equity, inclusion, and accessibility, and welcomes applications from all qualified individuals.

Compensation Range: $200,000 – $275,000 CAD per year

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