Director, Business Development roles - Insurance Claims Industry – (Calgary & Vancouver)

Company

ClaimsPro LP

Director, Business Development roles - Insurance Claims Industry – (Calgary & Vancouver)

ClaimsPro Canada’s largest independent adjusting firm is looking for relationship‑driven Director of Business Development professionals to grow our presence in Western Canada with insurers, brokers, and claims professionals. This role encompasses responsibility to ensure that ClaimsPro remains competitive and well positioned in the marketplace for clients in the Prairies, Territories, and Vancouver regions.

We are seeking two individuals – one for Calgary territory and one for Vancouver territory.

As part of the ClaimsPro Business Development team, candidates will be responsible for driving new business and ensuring highly productive client partnerships are maintained. These roles encompass responsibility to ensure that ClaimsPro remains competitive and well positioned in the marketplace, demonstrating account strategic leadership for clients in the Western markets. These roles require hands‑on industry experience with a track record of client development, sales execution, and the ability to provide continued organic growth and opportunity across the organization.

If you are energized by building relationships, being in the room where decisions are made, and helping professionals connect, this is the opportunity for you!

What You’ll Do

• Build and maintain strong business relationships with your insurance-based network, brokers and insurers.
• Travel regularly to meet clients in person and attend industry events, conferences, and networking functions.
• Capture insights from meetings and translate them into clear, detailed outlines of each client’s needs for operations.
• Establish structured follow‑up plans and track progress through consistent engagement.
• Set up client meetings and close on new business.
• Manage growth initiatives, and drive innovation in account development.
• Relationship management and organic expansion, consistently broadening customer base and services provided for client partners.
• Maintain competitive market intelligence to leverage opportunities in the marketplace.

Account Management

• Develop and achieve annual sales forecasts, budgets, and business plans.
• Responsible for key account management, and expansion of organic growth opportunities.
• Accountability for sales initiatives relating to the service of client claims.

Key Performance Factors

• Centralized focus on client relationship management, profitable net new client growth, customer retention through consistent and effective client contact.
• Delivery of revenue targets, new business, and organic growth.

Who You Are

• A person with business development experience in the insurance industry.
• Minimum of 5+ years insurance industry experience – specifically claims experience.
• Must have established relationships and a strong network of established contacts in the insurance industry.
• Minimum of 5+ years sales experience.
• CIP beneficial.
• Demonstrates strong presentation skills and a solutions and service orientation.
• Excellent oral and written communication skills.
• A strong communicator who builds trust quickly and naturally.
• Comfortable and confident in meetings, presentations, and social settings.
• Organized and detail‑oriented – you turn conversations into action.
• Curious by nature; you ask the right questions and listen closely.
• Self‑motivated and disciplined, with strong follow‑through.
• Enjoy travel and representing the company externally.

Environment & Working Conditions

• Positive team dynamics.
• Innovative.
• Resourceful.
• Self‑management – working from home.
• Organised – planning and strategising skills.
• Analytical.
• Negotiator.
• Goal driven.
• Travel required – client meetings, events, trade shows etc.

What We Offer

• Competitive salary – $80,000 to $120,000 annual base salary plus commission.
• Commission structure rewards high achievement and sustained performance.
• No cap on upside – your effort and success directly increase your earnings.
• Auto allowance provided.
• Clear opportunity to grow your role and influence as results are delivered.
• Work‑life balance & hybrid/remote work opportunities.
• E‑flex benefits program & wellness initiatives.
• Registered retirement savings plan (RRSP) with 2% match.
• Training, career development, and employee recognition programs.
• Reimbursement for adjusting licenses and dues.
• Employee referral bonuses.
• Employee perks (access to vendor discount programs).

Why Join Us

• You’ll represent a respected, independent adjusting firm.
• You’ll work closely with experienced adjusters and leadership.
• You’ll have autonomy, visibility, and real impact with the ability to build your own success.
• Your work directly shapes how clients experience our company.

We welcome and encourage applications from people with disabilities. Accommodation is available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies.

We will not accept unsolicited resume submittals from third‑party recruiters and hereby request agencies to not contact our employees or managers directly to present candidates. Be advised we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded publicly. We welcome resumes submitted directly from candidates.

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