Cisco Network Engineer

Position: Cisco Network Engineer

Duration: 6-12 Months

Location: Hamilton, ON

Work Model: Onsite

Pay Rate: $23 - $25/hr

About Our Client:

A leading technology-driven organization focused on delivering reliable enterprise communication and collaboration solutions across large-scale business environments.

About this opportunity:

On behalf of our client, we’re seeking an experienced Cisco Unified Communications Support Specialist to support and maintain enterprise Cisco voice infrastructure environments. The ideal candidate will have strong hands-on experience with Cisco Unified Communications Manager (CUCM), Cisco IP telephony deployments, user administration, device configuration, and troubleshooting support activities.

What You’ll Do:

• Manage and support Cisco Unified Communications Manager (CUCM) environments.

• Perform onsite deployment, phone moves, adds, and changes (MACD activities).

• Configure and maintain CUCM setup and device configurations.

• Add and manage users within the CUCM system.

• Connect, install, and relocate Cisco IP phones as required.

• Troubleshoot and resolve phone registration issues.

• Assign and configure devices in CUCM.

• Perform voicemail setup and provide end-user support.

• Coordinate with internal teams and business users to ensure smooth communication operations.

• Provide technical troubleshooting and support for Cisco voice infrastructure issues.

• Maintain documentation related to deployments, configurations, and support activities.

What You Bring:

• Hands-on experience with Cisco Unified Communications Manager (CUCM).

• Experience with onsite deployment and phone move/add/change (MACD) activities.

• Strong understanding of Cisco IP phones and enterprise voice systems.

• Knowledge of phone registration and device assignment within CUCM.

• Experience with voicemail setup and troubleshooting.

• Strong troubleshooting, analytical, and communication skills.

• Ability to work independently and collaboratively within team environments.

• Excellent communication and stakeholder management skills.

Preferred Qualifications:

• Cisco certification such as CCNA Voice or CCNA Collaboration preferred.

• Experience supporting enterprise-level voice environments.

• Familiarity with Cisco Unity Connection is considered an asset.

• Experience working within Agile or distributed support environments is a plus.

How to Apply:

• Interested candidates are encouraged to submit their resumes in confidence to via the Akkodis Canada website.

Our Commitment:

At Akkodis, part of The Adecco Group, we’re committed to making the future work for everyone. We live our values — Passion, Collaboration, Inclusion, Courage, and Customers at Heart — by fostering a workplace where diversity is celebrated and every voice matters. We encourage applications from individuals of all backgrounds and identities. Together, we’re making the future work for everyone.