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Assigned Flight CoordinatorSkyservice • Calgary, Alberta
Assigned Flight Coordinator

Assigned Flight Coordinator

Skyservice • Calgary, Alberta
30+ days ago
Job type
  • Full-time
Job description

SUMMARY OF RESPONSIBILITIES:

  • Provide comprehensive operational support to the assigned client throughout the entire flight management process, including pre-flight planning, active flight monitoring, and post-flight close-out activities.
  • Serve as the primary operational point of contact with an assigned client representative responsible for managing aircraft movements.
  • Plan and coordinate flight routing and itineraries, ensuring compliance with flight crew duty time, rest requirements, Standard Operating Procedures (SOPs), and applicable Canadian Aviation Regulations (CARs).
  • Manage customs, immigration, and airport notifications, including pre-alerting relevant authorities of confirmed flight assignments.
  • Obtain required foreign government landing permits, overflight permits, and ground handling arrangements for international operations, confirming all operational prerequisites.
  • Coordinate operational changes to flight schedules, including revising arrangements and securing suitable replacement aircraft in collaboration with Flight Crew and internal stakeholders.
  • Monitor airport conditions, weather systems, airspace constraints, and air traffic control restrictions, providing timely and relevant updates to Flight Crew and Client Account Managers.
  • Conduct risk assessments for new or high-risk destinations in collaboration with management and Flight Crew.
  • Confirm aircraft and crew positioning and verify Minimum Equipment List (MEL) status prior to flight execution.
  • Monitor flights in progress and proactively communicate operational updates as required.
  • Prepare and maintain required operational and billing documentation, including flight tracking for invoicing purposes.
  • Perform Flight Crew administrative support duties, including credit card expense coding, receipt collection, and documentation reconciliation.
  • Complete post-trip responsibilities such as updating flight logs, participating in post-flight reviews, and supporting Account Managers with client profile updates.
  • Maintain availability on an as-needed basis, including evenings, nights, weekends, and holidays, to support operational continuity and issue resolution.
QUALIFICATIONS AND SKILLS REQUIRED:
  • Bachelor’s degree or college diploma in Aviation Management, Business Administration, or related field, or equivalent industry experience.
  • Minimum three (3) years of experience in corporate flight operations or a closely related aviation role.
  • Exceptional customer service skills with strong verbal and written communication abilities.
  • Proven ability to work effectively in a fast-paced, 24/7 operational environment, including on-call responsibilities outside standard business hours.
  • Working knowledge of Canadian Aviation Regulations (CARs); familiarity with the FAA and EASA regulatory frameworks is considered an asset.
  • High level of professionalism, discretion, and confidentiality when working with executive-level clients.
  • Demonstrated ability to take initiative, make sound decisions, and perform under pressure while meeting tight deadlines.
  • Proficiency in Microsoft Word, Excel, and Outlook.
  • Strong ability to work independently with minimal supervision.
  • Highly adaptable and comfortable managing frequent changes in a dynamic operational environment.
Benefits: Our perks and benefits include but are not limited to:
  • Hybrid working arrangements
  • Competitive group health benefits coverage for you and your eligible dependants, including health, vision and dental plans
  • Employee assistant program
  • Group retirement savings plan with company matching contribution
  • Paid time off including sick days and personal days
  • Employee Referral Program
  • Service Awards
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Assigned Flight Coordinator • Calgary, Alberta

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