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SSP Group
Shift Supervisor Tim Hortons Victoria AirportSSP Group • Sidney, British Columbia, CA
Shift Supervisor Tim Hortons Victoria Airport

Shift Supervisor Tim Hortons Victoria Airport

SSP Group • Sidney, British Columbia, CA
30+ days ago
Job type
  • Full-time
Job description
  • $28.00 / hour
  • Full Time Availability
  • Employee Meal Plan
  • Dental, Vision, Prescription, Medical Benefits for Full-Time Employees
  • Free Employee Parking
SSP Canada operates several restaurants throughout the Victoria International Airport, including: Spinnaker's on the Fly, Fresh Cup, and Tim Hortons

Come join us as a Shift Supervisor at Tim Hortons located in Victoria International Airport, Sidney B.C.!

Responsibilities as a Shift Supervisor includes:
  • Supporting the Management Team in ensuring that standards of service are consistently achieved by the team and team members.
  • Understand that our guest is our #1 priority.
  • Maintain brand operational standards and ensure that restaurant checklists and cleaning schedules are completed on a daily basis.
  • Coach team members through the induction process by acting as training buddy to ensure a comprehensive orientation and maintenance of brand standards.
  • Communicate and clarify major job duties, priorities, and expectations to team members
  • Provide support, direction, and encouragement in helping the team succeed in delivering business goals.
  • Establish and communicate performance standards and monitor team member performance through observations, discussions, etc., and document both good and unacceptable performance accordingly
  • Assist team members in developing the skills and abilities necessary for improved performance.
  • Ensure that products are of the highest quality.
  • Responsibility for overseeing cash duties.
  • Ensuring that temperature logs are completed accurately and in a timely manner.

Qualifications and Experience
  • Minimum of 12 months experience within a busy restaurant/hotel environment.
  • Excellent interpersonal skills and ability to interact with and motivate team members.
  • Excellent communication and organizational skills.
  • Ability to read, interpret, and articulate instructions using clear and direct language.
  • Able to work as part of a team within a fast paced food service environment.
  • Supervisory experience required.
  • Cash handling experience required.

Diversity and Inclusion is a priority at SSP. We are an equal opportunities employer committed to engaging all of our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity and orientation.
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Shift Supervisor Tim Hortons Victoria Airport • Sidney, British Columbia, CA

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