Vendor Enrollment Specialist

About Us:

Entertainment Partners is a global organization that has been a trusted production partner to the entertainment industry for over 45 years, helping clients create and produce great shows, choose the best production location, forecast, manage and track expenses, and pay crew and talent. As a global leader in entertainment payroll, production finance and production management solutions, EP delivers integrated, digital solutions to support every phase of production.

Entertainment Partners Canada is the lead provider of financial services to the entertainment industry in Canada. We provide financial services to the Motion Picture, Television and Commercial industries along with production management and accounting software services.

Entertainment Partners Canada prides itself on being the best in class from a product/services perspective but we are equally proud to have been Great Places to Work certified since 2017, providing an encouraging, accepting, and interesting work experience for all of our valued employees.

Job Summary:

The Vendor Enrollment Specialist is responsible for being first point of contact for our CashetPay Clients to assist them in setting up Vendors for payment. The Vendor Enrollment Specialist is responsible for Vendor outreach and setup in our Web Portal.

Key Duties and Responsibilities:

• Perform vendor outreach and onboarding through the CASHetPay Vendor Portal or approved alternative methods
• Respond to Client & Vendor emails in Salesforce in a timely manner
• Collect, review, and validate vendor banking, tax, and payment information using established tools and procedures
• Set up and maintain vendor records accurately within Salesforce, CASHetPay systems, and banking partner systems
• Process domestic and foreign vendor setups following documented guidelines
• Monitor and respond to Salesforce cases and queues, providing timely and professional responses to client and vendor inquiries
• Follow up with vendors regarding stale or uncashed checks and assist with payment reissuance as needed
• Identify discrepancies, missing information, or potential risk indicators and escalate appropriately
• Follow up with vendors on outdated checks and gather correct information to complete payment
• Coordinate with our Payment Processor (Exactuals) to set up Foreign Vendors
• Complete missing details on Mapped Vendors from accounting software in the Master Vendor List
• Comply with all Department and Company policies and procedures
• May participate in various department projects
• Additional responsibilities as assigned

Qualifications:

• Strong written and verbal communication skills with client facing acumen
• Strong attention to detail
• Comfortable with repetitive tasks
• Ability to multi-task and work in a fast-paced environment
• Experience working within the Film Production industry would be considered an asset.
• Experience with Salesforce would be considered an asset

Why Work with EP:

• Group RRSP with Employer Matching
• Hybrid work environment
• Casual dress code
• Employee Snack program
• Health & Wellness Wallet
• Movie ticket reimbursement
• Employee Assistance Program (EAP)
• Extended health and dental benefits
• Paid Time Off
• Professional Development Reimbursement Program
• Commitment to employee growth and development (. LinkedIn Learning membership)
• Discretionary bonus
• Work quarterly and holiday social events
• Thousands of employee discounts

Working conditions:

• Conditions are normal for an office environment
• Hybrid work (2 days in office a week)

Hiring Salary Range:
This position offers an expected compensation of $50,000–$60,000 per year, depending on skills and experience. This range reflects the anticipated salary for the successful candidate and complies with British Columbia’s pay transparency requirements.

Commitment to Accessibility:

EP Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. As only short-listed candidates will be contacted, we thank you in advance for your interest in EP!