Talent.com
Nordia Inc.
Governmental Service Customer Support, BilingualNordia Inc. • Saint-Sauveur, QC
Governmental Service Customer Support, Bilingual

Governmental Service Customer Support, Bilingual

Nordia Inc. • Saint-Sauveur, QC
3 days ago
Job type
  • Full-time
Job description

Are you looking for a career that will allow you to put your excellent social and negotiation skills to good use and to assist a varied clientele? You're rigorous, bilingual and would like to work from home and never on Sunday? If so, look no further! We have an excellent opportunity for you at NQX.

What we have to offer:

  • Hourly wage of $, which includes a bilingual premium.
  • Hourly bonus for Saturday work. Your Sundays will be free!
  • Fully paid training program.
  • Full benefits package after six months, including: comprehensive insurance (medical, dental and life); enhanced RRSP participation; preferential pricing on insurance.
  • Work from the comfort of your own home, equipment provided.

In this role, you will:

  • Answer calls from customers regarding their upgrade to a communicating meter.
  • Call customers for follow-ups and to schedule technician appointments.
  • Manage complains and claims regarding service delivery professionally thanks to your empathy and commitment to others.

Qualifications:

  • Bilingual – you will need to interact with French and English-speaking people in Québec and will need to answer calls in English between 10% to 15% of the time.
  • Be available to work 5 days up to 40 hours per week: Monday to Sunday between 8:00 and 8:30 pm, Saturday between 9:00 am and 5:00 pm.
  • Have a high-speed internet connection of at least 25 MBPS and a secure, quiet space, within the province of Québec.
  • Aptitude and interest in sales: you are skilled in negotiation, dynamic and persevering.
  • Ability to work in a computerized environment and to multi-task.
  • High school diploma or equivalent completed.

Training start date: mid to late June

At , empathy, authenticity, and innovation guide us every day. We believe that providing an engaging work environment for our teams is essential to effectively support businesses and creating authentic, memorable interactions with their customers. People are at the heart of everything we do - we nurture talent and support our teams at every stage of their journey. NQX has been recognized as one of Canada’s Most Admired Corporate Cultures, according to the Waterstone award recognition. And our team agrees: 84% of employees would recommend NQX as an employer to their family and friends.

Want to learn more about our career opportunities and what makes working at NQX so rewarding? !

#MP

Create a job alert for this search

Governmental Service Customer Support, Bilingual • Saint-Sauveur, QC

Similar jobs

Teladoc Health Bilingual Customer Service

Teladoc HealthBlainville, QC, CA
Full-time

Join Teladoc Health as a Bilingual Patient and Member Support Representative, offering quality customer service in a call center.Deliver support in both English and French while helping patients na... Show more

 • Promoted

Customer Service Associate - RONA

RONAsaint-eustache, qc, ca
Full-time

At RONA, our employees let their passion blossom every day.Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities... Show more

 • Promoted

Customer Service Associte

RONAblainville, qc, ca
Full-time

At RONA, our employees let their passion blossom every day.Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities... Show more

 • Promoted

Conduisez avec Lyft, selon votre horaire

LyftSte-Marguerite-Du-Lac-Masson, QC, CA
Full-time +2

Les nouveaux chauffeurs à Gatineau gagnent une prime de 250 $ avec 25 courses en 30 jours.Lyft est une plateforme qui met en relation les chauffeurs avec les personnes qui ont besoin de se déplacer... Show more

 • Promoted

Spanish Private Tutoring Jobs Saint-Hippolyte

SuperprofSaint-Hippolyte, Canada
CA$20.00 hourly
Full-time +1

Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi... Show more

 • Promoted

Customer Service Associte - RONA

RONAblainville, qc, ca
Full-time

At RONA, our employees let their passion blossom every day.Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities... Show more

 • Promoted

Survey Taker: Earn up to $25 per survey (Remote)

Earn HausChertsey, QC, CA
Remote
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Spanish Private Tutoring Jobs Chertsey

SuperprofChertsey, Canada
CA$20.00 hourly
Full-time +1

Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi... Show more

 • Promoted

Support à la clientèle - service gouvernemental, bilingue

Nordia Inc.Saint-Sauveur, QC
Full-time

Envie d’une carrière qui vous permette de mettre en pratique votre entregent, vos excellentes aptitudes de négociation et de desservir une clientèle variée ? Vous faites preuve de rigueur, vous ête... Show more

 • Promoted

Customer service associate - RONA

RONAblainville, qc, ca
Full-time

At RONA, our employees let their passion blossom every day.Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities... Show more

 • Promoted

Bilingual Customer Service - Work from Home - Flexible Schedule

Tim's FinancialBlainville, QC, CA
Remote
Full-time

Our Customer Experience team is a group of top performers who work in a highly collaborative setting to ensure advancement of our systems and delivery of the highest quality experience.Think of it ... Show more

 • Promoted

Spanish Private Tutoring Jobs Saint-Sauveur

SuperprofSaint-Sauveur, Canada
CA$20.00 hourly
Full-time +1

Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi... Show more

 • Promoted

Chinese Private Tutoring Jobs Chertsey

SuperprofChertsey, Canada
CA$20.00 hourly
Full-time +1

Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi... Show more

 • Promoted

Service Centre Manager - Lebeau, Laval & North Shore (Candidate Pool) - blainville

Lebeau Vitres d’autosblainville, qc, ca
Full-time

Automotive glass technology is helping transform how we experience the road.Speedy Glass, Lebeau vitres d’auto.We welcome applications from everyone, and are firmly committed to diversity, equity a... Show more

 • Promoted

Bilingual Customer Service Representative (Retail) - Empire Life

Empire Lifemirabel, qc, ca
Full-time +2

Bilingual Customer Service Representative (Retail).The total target compensation (TTC) range, including salary and target bonus, is $50,880- $75,260.This TTC range is applicable to permanent roles ... Show more

 • Promoted

Service Centre Manager - Lebeau, Laval & North Shore (Candidate Pool)

Lebeau Vitres d’autosBlainville, QC, CA
Full-time

Automotive glass technology is helping transform how we experience the road.Speedy Glass, Lebeau vitres d’auto.We welcome applications from everyone, and are firmly committed to diversity, equity a... Show more

 • Promoted

Dynamic Bilingual Customer Service Role in Hybrid Setup

SPI Health and SafetyBlainville, QC, CA
Full-time

Are you passionate about client support? We’re looking for a bilingual Customer Service Agent to work in a hybrid environment.Enhance customer experiences by addressing inquiries and providing accu... Show more

 • Promoted

Bilingual Customer Service Agent for Hybrid Support Role

SPIBlainville, QC, CA
Full-time

Deliver exceptional service as a Bilingual Customer Service Agent in a hybrid work environment.Utilize your communication skills to support customers with accurate information and solutions for the... Show more