Onboarding Coordinator

Onboarding CoordinatorWe have 4 open positions available on a short-term temporary basis. This role will involve shift work that extends over weekends.

The Onboarding Coordinator will play a key role in ensuring all workers are accurately set up, fully compliant, and ready for site mobilization. This role manages onboarding systems, compliance documentation, site access requirements, and provides direct support to new hires navigating the onboarding process.

The position plays a critical role in maintaining workforce readiness, compliance, and a seamless onboarding experience across industrial construction projects.

With annual hiring volumes ranging from 2000-4000 craft employees, the Onboarding Coordinator ensures efficient, timely and accurate processing.

What You Will Be Working On

Onboarding Systems & Data Management

• Create, verify, and maintain accurate employee profiles in onboarding and training systems (e.g., Tracker, BIS Trainer).
• Ensure all required data fields are complete, accurate, and consistent across systems to prevent payroll or access issues.
• Track worker progress through the onboarding workflow, ensuring all steps are completed prior to site assignment.

Compliance & Credential Management

• Review, validate, and upload training certifications, safety tickets, and Alcohol & Drug (A&D) results in required systems.
• Maintain accurate, auditable compliance records for active workers.
• Coordinate HSE medical, liability, and compliance forms for review and approval.
• Confirm all compliance requirements are met before issuing final site instructions.

Site Access & Mobilization Support

• Submit and track site badge and access requests in accordance with client and site security protocols.
• Coordinate vendor and contractor approvals with site administrators and vendor management teams.
• Proactively follow up on outstanding approvals to avoid mobilization delays.

Payroll, IT & Equipment Coordination

• Verify that all payroll documentation and information are complete prior to mobilization.
• Submit and coordinate IT access and equipment requests, including system access, laptop provisioning, and platform credentials.
• Liaise with IT and internal support teams to ensure workers are system-ready by their start date.

New Hire & Technical Support

• Provide frontline support to new hires via the 1‑800 Onboarding Assistance Line and shared onboarding inbox.
• Guide workers through system access, account setup, password resets, and portal navigation.
• Document recurring issues and collaborate with IT or system administrators to support process and system improvements.

Communication & Collaboration

• Send daily new hire communications to site teams outlining worker status, documentation, and readiness.
• Maintain clear, professional communication with site leads, managers, payroll, HR, IT, and vendor partners.
• Contribute to continuous improvement of onboarding processes, workflows, and documentation standards.

Qualifications

• Experience in workforce onboarding, HR administration, or workforce coordination, preferably in an industrial or construction environment.
• Strong computer literacy with the ability to manage multiple systems and data sources accurately.
• Proficiency with onboarding, training, or HR systems (e.g., Tracker, BIS Trainer) considered an asset.
• Excellent organizational skills with strong attention to detail.
• Effective communicator with strong customer service and problem-solving skills.

Key Attributes

• Detail-oriented, accurate, and process-driven.
• Calm and professional when supporting workers through technical or access challenges.
• Organized with strong follow-through and accountability.
• Team-oriented, proactive, and comfortable in a fast-paced, deadline-driven environment.

What We Are Looking For

For Those Who Seek to Redefine

The greatest achievements in history are borne from the greatness within people – where human potential meets vision, and passion fuels evolution. Unlocking this potential is the most important thing we do at Bird.

As a leader in Canadian construction for over 100 years, the impact of our team is etched deeply within the core of our legacy. Beyond Bird, this impact is felt in the fundamental aspects of our everyday lives. From the critical infrastructure we depend on, to the energy and resources that keep us moving - we are powering our communities and shaping Canada’s skylines coast-to-coast-to-coast. Entrenched in the foundation of a culture built more than a century ago is an enduring quest to reimagine what is possible. Our impact is greater than ever, and we are looking for those who seek to redefine their story.

What We Believe In

We Put Safety First

A healthy and safe work environment is non-negotiable. We build a culture of operational and psychological safety through engagement, learning and leadership.

We Lead With Honesty

We speak and act with integrity, clarity and care so people can trust our word and our work. Being honest means we can deliver the best outcomes and consistent results.

We Are Stronger Together

Success is a team effort. Our inclusive workplace enables our combined expertise, humility and creativity to unlock our greater potential.

We Are Driven To Do Great Work

We built our name on quality. We have a passion for excellence in our work and relationships that honours our businesses and our industry.

We Create Opportunity

Rooted in a solid foundation, we adapt and grow to face the future. We are committed to elevating each other to chart the best path forward in an evolving world.

At Bird, we value Diversity, Equity, and Inclusion (DE&I) and believe it is essential to our success. We will continue to listen, learn, and take action in our commitment to building progress in our organization, and the industry as a whole. Cultivating an environment where all employees feel included, seen, and have a sense of belonging is core to Bird’s culture. We commit to proactively employing a workforce that reflects the communities in which we work, fostering an environment of continuous learning, and never compromising on our values.

Please note that this is a fixed term contract position.