Food & Beverage Manager - Commodore Ballroom

Job Summary:

WHO ARE WE?

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. .

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

Responsibilities:
• Special Event Curation: Partner closely with the Special Events team to design and execute customized beverage programs for private clients, including bespoke cocktail creation and wine pairings tailored to specific event themes and menus.
• Beverage & Mixology Leadership: Act as the venue’s primary resource for beverage innovation; stay ahead of industry trends to maintain a relevant and profitable wine and spirits program.
• Operational Excellence: Maximize guest satisfaction by ensuring all bars and F&B outlets are functioning at peak performance for both 1,100 capacity concerts and intimate private events.
• Staff Mentorship: Develop service standards and training programs focused on elevated mixology, wine service, and high volume hospitality.
• Floor Management: Lead from the front during events; ability to run the venue floor, pivot quickly, and support staff to ensure a seamless guest experience.
• Inventory Management: Oversee purchasing and maintain par levels with a focus on inventory control.
• Safety & Compliance: Adhere to B.C. provincial regulated Health & Safety guidelines as per WorkSafeBC, as well as Live Nation’s global standards, to promote a clean and safe work environment.

Qualifications:
• Experience: 3+ years in F&B operations with a proven track record in high volume environments and Special Event/Banquet execution.
• Beverage & Creative Expertise: Solid working knowledge of wine varietals, and spirits. WSET Level 1 or 2 is a significant asset. Must have a background in mixology with the ability to create original cocktails and pair beverages with food for private event clients.
• Leadership: Proven experience in coaching, developing staff, and managing a diverse team in a fast paced environment.
• Business Aptitude: Strong business aptitude with an understanding of beverage costs, margins, and inventory systems.
• Certification: Must be Serving It Right certified and at least 19 years of age.
• Tech Savvy: Experience using POS and inventory systems; Square & Yellow Dog experience an asset.
• Communication: Exceptional interpersonal skills; ability to consult with private clients on beverage needs and lead a team under pressure.
• Culture fit: You effectively balance professionalism and adaptability to suit different environments from private events to large scale concerts.
• Availability: Must be able to work evenings, weekends, and holidays as required by the show and event calendar.

BENEFITS & PERKS

Our motto is ‘Taking Care of Our Own’ through 6 pillars of benefits:

• HEALTH: Medical, Dental and Vision benefits for you and your family, along with Employee Assistant Programs through Modern Health and ComPsych
• YOURSELF: Generous paid time off policy including holiday closures, and sick time for you and dependents, along with free concert tickets
• WEALTH: RRSP program with company match, Stock Program Reimbursement
• FAMILY: New parent programs & support including caregiver leave and baby bonus, and infertility support
• CAREER: Tuition reimbursement, student loan repayment internal growth and development programs & trainings
• OTHERS: Volunteer time off, crowdfunding network, gender reassignment support

The expected compensation for this position in British Columbia] is: $70,000 - $80,000

Physical Requirements/Work Environment

Sits for extended periods of time at a computer station or work desk; stands and walks throughout the day; occasionally move about inside the office to access file cabinets, office machinery, etc.; uses hands and fingers to operate computers and office equipment for up to 8 hours each day; lifts up to 10 pounds regularly; exposed to typical office environment conditions and noise levels.