Job descriptionOverview Since 1996, Voghel Inc. has been a trusted leader in the sale, rental, and servicing of heavy equipment for the aggregate and environmental industries. We are committed to offering innovative, high-quality machines that deliver significant value to our customers, along with first-class maintenance and parts support. Headquartered in Mont-St-Hilaire, QC, Voghel Inc. represents renowned manufacturers such as Terex MPS Cedarapids, Finlay, Matec Industries, ProStack, Rotochopper, and Terex Ecotec. Our mission is to build long-lasting relationships with clients through trust, integrity, and exceptional service. Join us in contributing to sustainable solutions with cutting-edge technology and customer-focused operations.
Role Description This is a full-time, on-site position based in Mont-St-Hilaire, QC. The Technical Advisor will be responsible for providing technical expertise and support to customers, troubleshooting equipment issues, conducting inspections, and identifying maintenance needs. The role also includes coordinating repairs, performing diagnostics, and ensuring customer satisfaction through effective communication and resolution of technical concerns. The Technical Advisor will work closely with other departments to uphold Voghel Inc. 's reputation for delivering superior service and support.
Qualifications
Technical knowledge in heavy equipment maintenance, diagnostics, and repair practices
Problem-solving and troubleshooting capabilities in aggregate and environmental equipment
Strong communication skills and ability to build client relationships through trust and expertise
Experience in customer service and providing technical advice in a professional setting
Familiarity with equipment from manufacturers such as Terex MPS Cedarapids, Finlay, Matec Industries, ProStack, Rotochopper, or similar
Ability to work independently and effectively collaborate within a team
Availability to work on-site in Mont-St-Hilaire, QC, and travel to client locations when required
Experience in heavy equipment or a related technical field is an asset
Bilingual in French and English is a strong advantage
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