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Canadian Imperial Bank of Commerce
Remote Contact Centre Representative at CIBCCanadian Imperial Bank of Commerce • Winnipeg, Canada
Remote Contact Centre Representative at CIBC

Remote Contact Centre Representative at CIBC

Canadian Imperial Bank of Commerce • Winnipeg, Canada
3 days ago
Job type
  • Full-time
  • Remote
Job description
Join CIBC as a Remote Contact Centre Representative, where your expertise in client engagement and problem-solving will shine. Thrive in a virtual workspace while providing exceptional financial guidance to clients.

This role requires a self-motivated professional who can operate independently from home. Engage with clients to comprehend their needs and advise them on financial solutions. Your multitasking abilities will be key as you handle calls efficiently and accurately, all while maintaining performance metrics and delivering outstanding service.

Key Responsibilities: • Engage with clients to understand their financial priorities • Take ownership of incoming and outgoing calls effectively • Identify solutions and provide a forward-looking financial plan • Capture accurate information across multiple systems • Thrive in a performance-driven environment with regular coaching

Requirements: • Ability to work independently from a secure home office • Wired Internet connection with minimum bandwidth specifications • Proven engagement and problem-solving skills • Passion for learning and personal growth • Commitment to team values of trust and accountability

Maximize your impact on clients by delivering exceptional service and financial expertise as a part of CIBC's dedicated team. #J-18808-Ljbffr
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Remote Contact Centre Representative at CIBC • Winnipeg, Canada

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