A provincial body is driving a major digital transformation initiative to modernize public services and improve how citizens interact with government programs. As part of this effort, the Digital Design and Delivery Division (DDD) is expanding its team.
This is a unique opportunity to work on high-impact public sector projects that focus on human-centered design, service innovation, and agile delivery.
Role OverviewAs a Service Designer, you will work within cross-functional agile teams to design and improve government services. You will play a key role in understanding user needs, identifying service gaps, and delivering innovative, accessible, and efficient service experiences.
You'll contribute across the full service lifecycle-from discovery and research to prototyping, testing, and implementation.
Key ResponsibilitiesService Designer • Edmonton, AB, Canada
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