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Lead Test Engineer at GenesysGenesys • Winnipeg, Canada
Lead Test Engineer at Genesys

Lead Test Engineer at Genesys

Genesys • Winnipeg, Canada
4 days ago
Job type
  • Full-time
Job description
Elevate quality assurance as a Lead Test Engineer with Genesys. Drive cloud-based customer experience technology through innovative testing methodologies and AI integration to ensure optimal service delivery.

In this pivotal role, you will lead testing projects for Genesys Cloud™, the premier public cloud contact center platform. Candidates should possess robust automation skills and an understanding of agile methodologies. The position focuses on enhancing product reliability and performance in a dynamic tech environment.

Key Responsibilities: • Design and implement automated testing frameworks • Collaborate with cross-functional teams to define testing strategies • Analyze test results and document defects clearly • Mentor junior testers and promote best practices • Drive continuous improvement of testing processes

Requirements: • Proven experience in test automation and quality assurance • Familiarity with cloud technologies and AI applications • Strong knowledge of software development life cycle • Experience working in agile development environments • Excellent analytical and problem-solving skills

Lead quality assurance efforts at Genesys, ensuring customer-centric solutions are rigorously tested for reliability and performance. #J-18808-Ljbffr
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Lead Test Engineer at Genesys • Winnipeg, Canada

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