Group Account Director

In this role, you'll report into the Managing Director and will provide strategic and tactical leadership across multi-million-dollar engagements, while keeping abreast of daily project activities. You're experienced with identifying clients' business needs, working with creative, in-house studio, and Consumer Connections (media) teams to understand, define, and build effective solutions that generate measurable results.

Ideal candidate will:

Thrive in an entrepreneurial environment and be known as forward-thinking and solutions-oriented

Have integrated advertising agency experience managing multiple portfolios of clients’ businesses

Have a passion and genuine interest in multicultural marketing

Have an ability to build trusting and respectful relationships with your clients and internal teams

Be strategically minded with a strong ability to troubleshoot with clients and team members

Instill confidence from all team members and clients that you can solve a business problem

Demonstrate a driver personality and be highly organized

Show the ability to lead a team, lead the client, and not just manage them

Anticipate a client’s needs, not waiting for them to ask the question

Qualifications:

10–15 years of experience working in an agency environment with experience in both traditional (TV/radio/OOH) and digital

Senior level enough to not just lead, but grow the business organically

Ability to build trusting and respectful relationships with clients and internal teams

High level of understanding regarding insights and strategy

Experience managing teams of 5+ individuals

Ability to manage long-term, multi-million-dollar engagements with numerous stakeholders and projects

Comfortable interacting with clients at various levels and industry backgrounds, from C‑Suite to administrative support staff

Strong ability to manage and set client expectations

Leadership

Provide strong leadership and counsel to clients to help them identify issues and opportunities

Lead integration across the entire integrated grid; drive cohesion and connection

Together with EM’s executive team, hold the highest standards for the EM product

Contribute to the vision, direction, and culture of EM via participation in the leadership team

Business Partnering

Be seen by the client as a trusted partner truly vested in their success

Maintain a deep and thorough understanding of the client’s business and category

Build strong, trustful relationships with senior clients and work to establish wide client relationships across all EM team members

Model and build strong, collaborative, and open relationships with EM team members

Strategic Thinking

Lead in the accurate identification of the problem to be solved and appropriate options

Ability to think on your feet

In partnership with creative and strategy leads, ensure the creative product is delivered against EM’s creative vision and standards

Responsible for educating and fostering a desire for creative excellence from the client

Responsible for building a desire to produce excellent creative product within the account team

Skillful Communication

Possess persuasive and commanding presentation skills

Adapt communications to different team member levels to ensure understanding

Ensure all team members (including leadership) are up to date on business as required

Account Management

Revenue, financial targets, and organic growth

Account staffing, fit, and workload management

Attention to detail and high QC standards

Leadership of the day-to-day execution

Responsible for the growth and development of all members of their account team

Expected to establish strong, trustful relationships with team members to foster team collaboration and positive attitude

Demonstrate a positive and helpful attitude

Maintain a collaborative attitude with other Group Account Directors

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