Talent.com
Equest
Customer Service, Call Centre, and Cargo Agent (Prince George) PTOCEquest • Prince George, British Columbia, Canada
Customer Service, Call Centre, and Cargo Agent (Prince George) PTOC

Customer Service, Call Centre, and Cargo Agent (Prince George) PTOC

Equest • Prince George, British Columbia, Canada
17 days ago
Job type
  • Part-time
  • Permanent
Job description
Pacific Coastal Airlines is seeking a Permanent Part Time On Call Customer Service, Call Centre, and Cargo Agent based in Prince George. We are seeking a candidate who is looking to enjoy a family-oriented, dynamic, and rewarding work environment. We are excited to welcome safety-oriented and customer service-minded individual to continue their career with our company.

Pacific Coastal Airlines is headquartered at the South Terminal building at Vancouver International Airport. We fly scheduled and charter service between busy international airports, remote destinations in beautiful province of British Columbia.

The ideal candidate for this position is someone who has excellent phone and people skills and enjoys working in an ever-changing environment where multi-tasking and flexibility are the key attributes.

Note: Call Centre duties will be the primary (75%) responsibility of this role.

Job Responsibilities:
  • Respond to phone inquiries regarding fares, schedules, routings, etc.
  • Book, change and cancel flight reservations
  • Resolve service disruption issues over the phone and in person, determining alternative flight options
  • Check-in passengers, issue boarding passes, verify immigration documents
  • Check baggage and collect excess baggage/overweight charges
  • Execute deplaning and boarding processes, ensuring a safe, on-time departure
  • Process cargo shipments
  • Possess an excellent understanding of company products, services, processes, and guidelines and promote them at all times
  • Commitment to providing a safe, stress-free, and friendly passenger experience
  • Deliver service standards in accordance with Pacific Coastal Airlines philosophy
  • Other duties as assigned

Qualifications and Competencies:
  • Experience in customer service
  • Ability to work under pressure with minimal supervision
  • Clear and effective communication skills with demonstrated ability to have difficult conversations
  • Ability to work in a time-sensitive, ever changing environment where multitasking and problem solving are key attributes
  • Comfortable using computers, credit and debit machines
  • Able to work outdoors during inclement weather conditions
  • Flexible to work weekends, evenings, holidays and/or irregular shifts
  • Must represent Pacific Coastal Airline in a professional manner to our partners, vendors, and customers
  • Must be able to obtain and maintain designated security clearance
  • Capable of lifting up to 70 pounds

Why Pacific Coastal Airlines?

Company Culture: We honour our company motto of People Friendly, People First for both our employees and our passengers. We encourage a positive, caring workplace and put a high value on collaboration, accountability, and loyalty. We are inclusive, respectful, and have a friendly corporate culture.

Travel Benefits: We offer excellent travel perks to employees and their eligible family members on Pacific Coastal Airlines, Wes tJet, Air Canada, Iceland Air, Delta, Allegiant, Cathay Pacific, Alaska Airlines, and more. Additionally, employees are eligible for discounts with various hotels and restaurants within the communities we serve as well as steeply discounted cargo shipping within the Pacific Coastal Airlines network.

Employee Programs: We have employee recognition and reward programs, a milestone service recognition program, and employee appreciation events throughout the year.

Apply today!

Pacific Coastal Airlines is an equal opportunity employer. We are committed to a policy of non-discrimination in all of our employment practices. We welcome and encourage applications from all qualified individuals, regardless of ethnicity, gender, age, disability, or any other identifying characteristic.
Create a job alert for this search

Customer Service, Call Centre, and Cargo Agent (Prince George) PTOC • Prince George, British Columbia, Canada

Similar jobs

Call Center Representative Agent Work From Home - Part-Time Focus Group Panelist

Apex Focus Group Inc.Prince George, BC, Canada
CA$75.00 hourly
Remote
Full-time +1

Job Title: Call Center Representative Agent Work From Home - Remote Panelists.Part-Time Focus Group Participants - Remote Work From Home (Up To $850/Week).Our company is seeking individuals to part... Show more

 • Promoted

Customer Service Representative Agent Work From Home - Part-Time Focus Group Panelist

Apex Focus Group Inc.Prince George, BC, Canada
CA$75.00 hourly
Remote
Full-time +1

Job Title: Customer Service Representative Agent Work From Home - Remote Panelists.Part-Time Focus Group Participants - Remote Work From Home (Up To $850/Week).Our company is seeking individuals to... Show more

 • Promoted

HPC Vendor Service Manager

IRENPrince George, Regional District of Fraser-Fort George, CA
Full-time

Job Title: HPC Vendor Service Manager.Job Type: Full-time | Location: Prince George | Department: Operations | Reporting to: Technical Operations Manager | Work Location Type: onsite.IREN Group, is... Show more

 • Promoted

Prince George Mobile Mortgage Specialist

The Toronto-Dominion Bank (Canada)Prince George, Regional District of Fraser-Fort George, CA
Full-time

Drive your career forward as a Mobile Mortgage Specialist with TD in Prince George, BC.Build essential relationships and leverage your sales expertise in the mortgage space.TD offers a unique oppor... Show more

 • Promoted

Cashier: Part Time - PRINCE GEORGE

The Home DepotPrince George, Regional District of Fraser-Fort George, CA
Part-time

With a career at The Home Depot, you can be yourself and also be part of something bigger.Front-end associates proactively direct customers to open registers and support customers at the assisted c... Show more

 • Promoted

Customer Service Representative Agent Work From Home - Part Time Focus Group Panelists

ApexFocusGroupPrince George, BC, CA
Remote
Full-time +1

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No Customer Service Representative Agent experience needed.... Show more

 • Promoted

Pet Groomer: Elevate Pet Care & Client Experience

PetSmartPrince George, Regional District of Fraser-Fort George, CA
Full-time

A leading pet retail company in Prince George is seeking a Pet Groomer to provide exceptional grooming services while ensuring a positive experience for pets and their owners.The ideal candidate wi... Show more

 • Promoted

Call Center Representative Agent Work At Home - Part Time Paid Panelists

ApexFocusGroupPrince George, British Columbia, CA
Remote
Full-time +3

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No call center representative agent experience needed.Call ... Show more

 • Promoted

Mobile Mortgage Advisor: Unlimited Earning Potential

ScotiabankPrince George, Regional District of Fraser-Fort George, CA
Full-time

A leading financial institution is seeking a motivated Mortgage Specialist in Prince George.This role emphasizes building client relationships and providing tailored mortgage advice within a commis... Show more

 • Promoted

Part-Time Focus Group Participant - Pick your own topic

ApexFocusGroupPrince George
Full-time +1

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No Customer Service Representative Agent experience needed.... Show more

 • Promoted

Ramada Plaza Prince George - Guest Service Manager

Days-Hospitality-LimitedPrince George
Full-time

George St, Prince George, BC V2L 1R6, Canada.Job Title: Guest Services Manager.The Guest Services Manager will be responsible for overseeing all Guest Service and Revenue Management operations, ens... Show more

 • Promoted

Mobile Mortgage Specialist

The Toronto-Dominion Bank (Canada)Prince George, Regional District of Fraser-Fort George, CA
Full-time

Mobile Mortgage Specialist – Prince George, BC.Prince George, British Columbia, Canada.Serving more than 11 million customers nationally, TD provides a full range of financial products and services... Show more

 • Promoted

Collision Experience Advisor

Craftsman Collision 1981 LTDPrince George, Regional District of Fraser-Fort George, CA
Full-time

Ave, Prince George, BC V2L 2Z1, CAN.Pay range: $48,000 CAD to $52,000 CAD.The estimated range is the budgeted amount for this position.Final offers are based on factors including skill set, experie... Show more

 • Promoted

Prince George Child Services Management Role

Indigenous Perspectives SocietyPrince George, Regional District of Fraser-Fort George, CA
Full-time

Step into a vital leadership position at Nezul Be Hunuyeh as the Manager of Child & Family Services in Prince George, BC.Guide a diverse team dedicated to supporting Indigenous families.This manage... Show more

 • Promoted

Call Center Representative Agent Work From Home - Part Time Focus Group Panelists

ApexFocusGroupPrince George, BC, CA
Remote
Full-time +1

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No call center representative agent experience needed.Call ... Show more

 • Promoted

Customer Service Specialist

Manufacturing Job SitePrince George, Regional District of Fraser-Fort George, CA
Full-time

Quinn Street South, Prince George, BC, V2N 2X4.Join Our Team at Convoy – Where Your Career Builds as Strong as Our Materials!.Founded in 1972, Convoy is North America’s trusted distributor of top-t... Show more

 • Promoted

Part-Time Focus Group Participant - Automobiles

ApexFocusGroupPrince George
Full-time +1

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No Customer Service Representative Agent experience needed.... Show more

 • Promoted

Auto Mobile Associate

HUB InternationalPrince George, Regional District of Fraser-Fort George, CA
Full-time

HUB International is a leading North American insurance brokerage.We are looking for a proactive, customer‑oriented Auto Mobile Associate to support our clients and local dealerships, ensuring tail... Show more

 • Promoted

Account Management Position in Prince George

Wilson M. Beck Insurance ServicesPrince George, Regional District of Fraser-Fort George, CA
Full-time

Explore a fulfilling Account Management role at Wilson M.Bring your proactive attitude and strong problem-solving abilities to support client accounts and ensure exceptional service delivery.As an ... Show more

 • Promoted

Ramada Prince George - 2nd Cook PT

Days-Hospitality-LimitedPrince George, Regional District of Fraser-Fort George, CA
Full-time

George St, Prince George, BC V2L 1R6, Canada.A Day in YOUR Life as a Second Cook.Every person that enters our hotel should be greeted and feel like a guest! This is YOU on your first day of work an... Show more