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WETA DIGITAL
Technical Support Lead Role at Wētā FXWETA DIGITAL • Winnipeg, Canada
Technical Support Lead Role at Wētā FX

Technical Support Lead Role at Wētā FX

WETA DIGITAL • Winnipeg, Canada
4 days ago
Job type
  • Full-time
Job description
Join Wētā FX's Vancouver Hub as a Technical Support Lead. This permanent, full-time role focuses on engineering effective technical support solutions for VFX professionals in an insightful work environment.

In this pivotal role, you will oversee technical support operations, helping to resolve incidents and manage requests efficiently. Your experience will guide the team in providing essential IT services to Visual Effects Artists, enhancing their productivity across various projects. You will spearhead hardware and software provisions while engaging in effective collaboration with different departments to fulfill technical requirements.

Key Responsibilities: • Oversee IT technical support for Visual Effects teams • Deliver project-based technical leadership • Manage incident resolution with a customer-focused approach • Support and mentor other team members • Maintain organized IT resources and conduct audits

Requirements: • Minimum 5 years in IT support within visual effects • Supervisory experience and relevant educational background • Advanced knowledge of display calibration technologies • Proficiency in Windows Administration • Excellent verbal and written communication skills

Bring your technical expertise and leadership skills to the forefront and make a difference at Wētā FX. #J-18808-Ljbffr
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Technical Support Lead Role at Wētā FX • Winnipeg, Canada

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