Experience Designer II

Overview

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. A team where everyone makes play happen. EA Experiences group creates seamless, engaging experiences for communities built around world-renowned brands like Apex, Battlefield, and The Sims. We combine expertise in fandom-building, interactive storytelling, and fan care to position our franchises at the center of entertainment. Through culturally relevant content, coordinated journeys, and adjacent experiences, we connect fans worldwide and enrich how they experience EA. Your Impact

As an Experience Designer II within CX Services, your impact shows up in the quality of solutions. We focus on solving fan friction across the end-to-end journey, and you help shape how those solutions work, flow, and fit together. From early problem framing to production-ready designs, your work helps ensure experiences feel intuitive, coherent, and well-considered. You will report to the Director of CX Solutions Design. This is a hybrid role, with 3 days in office required. Responsibilities

Design high-quality product solutions that address fan friction across the CX journey, from concept through production. Create concept designs and experience explorations to align on direction early. Conduct lightweight research, such as user journey mapping, comparative reviews, or usability teardowns, to inform design decisions. Translate design direction and research inputs into high-fidelity interaction and flow designs. Define and document interaction behaviors that improve usability, clarity, and system feedback. Collaborate with designers, PMs, and engineers to deliver production-ready designs that hold up at implementation. Qualifications

3–6 years of experience in product, UX, or experience design for digital products and services. Strong interaction design fundamentals, with a portfolio demonstrating end-to-end UX thinking and production-quality execution. Experience working within and contributing to design systems, alongside creating coherent, well-structured designs in the absence of a formal system. 3+ years of experience working with Figma and prototyping tools. Working knowledge of interaction principles and an understanding of how design decisions affect system behavior and user trust. Pay Transparency - North America

Compensation And Benefits

The ranges listed below are what EA in good faith expects to pay applicants for this role in these locations at the time of this posting. If you reside in a different location, a recruiter will advise on the applicable range and benefits. Pay offered will be determined based on a number of relevant business and candidate factors (e.g. education, qualifications, certifications, experience, skills, geographic location, or business needs). British Columbia (depending on location e.g. Vancouver vs. Victoria) *$104,500 - $142,800 CAD Washington (depending on location e.g. Seattle vs. Spokane) *$111,600 - $149,600 USD Pay is just one part of the overall compensation at EA. In the US, we offer a package of benefits including paid time off (3 weeks per year to start), 80 hours per year of sick time, 16 paid company holidays per year, medical/dental/vision insurance, life insurance, disability insurance, and 401(k) to temporary full-time employees scheduled to work full time. In Canada, we offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, and extended health/dental/vision coverage and basic life insurance. About Electronic Arts

We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth. We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do. Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

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