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Spartan Controls Ltd.
Software Patching Technician ( 12 month Temporary)Spartan Controls Ltd. • Calgary, AB, CA, T2A 7V2
Software Patching Technician ( 12 month Temporary)

Software Patching Technician ( 12 month Temporary)

Spartan Controls Ltd. • Calgary, AB, CA, T2A 7V2
2 days ago
Job type
  • Full-time
Job description

Summary

Reporting to the Spartan IT Manager, the Software Patching Technician will help strengthen our cybersecurity posture by ensuring software across our Windows PC fleet is consistently patched and up to date. This role plays a critical part in reducing our exposure to cyber threats and protecting 1400+ internal users.

Role and Responsibilities

  • Patch and update third-party software across the Windows PC fleet, including applications from our principles and vendors
  • Use Dell Command Update to deploy BIOS, driver, and firmware updates on Dell workstations and laptops
  • Update firmware on Dell docking stations to ensure compatibility and security
  • Identify out-of-date software and prioritize patching based on vulnerability severity
  • Track patching progress and maintain accurate records of remediated devices
  • Coordinate with end users to schedule reboots and minimize disruption
  • Escalate patch failures, compatibility issues, or blockers to the Service Desk team
  • Assist with hardware inventory and general Service Desk support as needed

Qualifications and Skills

  • Post-secondary education directly related to Information Technology (Diploma or Degree)
  • Hands-on experience patching Windows operating systems and third-party software
  • Working knowledge of Dell Command Update is a strong asset
  • Experience updating Dell dock firmware is a strong asset
  • Solid working knowledge of Windows 11 and the Microsoft 365 suite
  • Familiarity with patch management tools and vulnerability scanners
  • Awareness of common cybersecurity threats and the role patching plays in mitigation
  • Microsoft, HDI, A+, or relevant security certifications an asset
  • Experience with IT issue tracking or service management systems ( ServiceNow)
  • Familiarity with ITIL practices
  • Excellent written and verbal communication skills
  • Detail-oriented, methodical, and able to manage multiple deadlines
  • Strong team player with an entrepreneurial work ethic
Spartan recognizes that there are many ways in which candidates develop knowledge, abilities, and competencies throughout their careers. We encourage applications from candidates with a variety of backgrounds and we do consider qualifications and competencies that are equivalent to those specifically mentioned above. As part our recruitment process, successful candidates will be required to pass a pre-employment security background check. Close Date: May 17, 2026 (11:59 pm MST) IND123 Requisition ID: 1787
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Software Patching Technician ( 12 month Temporary) • Calgary, AB, CA, T2A 7V2

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