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Whitecollars
Technical Sales EngineerWhitecollars • Richmond, BC, CA
Technical Sales Engineer

Technical Sales Engineer

Whitecollars • Richmond, BC, CA
15 hours ago
Job type
  • Full-time
  • Quick Apply
Job description

About the Client

Our client is a global engineering and manufacturing company specializing in advanced agitators and mixing solutions for industrial process applications. Their core strength lies not only in delivering equipment but in deeply understanding customer processes and providing tailored solutions that drive measurable operational value.

Role Overview

Our client is seeking a technically inclined Inside Sales Engineer / Technical Sales Specialist who is passionate about solving customer challenges, educating clients, and supporting confident decision-making.

This is an inside sales position with a strong focus on solution engineering. It is best suited for someone who enjoys consultative selling, engaging in technical discussions, and guiding customers toward the most suitable solution for their specific processes.

This is not a transactional or price-driven role. It is centered around value-based, solution-oriented selling built on trust, technical understanding, and consistent follow-through.

The Opportunity

This role operates at the intersection of sales, engineering support, and process understanding. The selected candidate will collaborate closely with customers, representatives, and channel partners to identify application needs, provide technical guidance, and translate requirements into effective, high-value solutions.

Key Responsibilities

  • Represent the full value proposition of the client's mixing solutions to customers and channel partners
  • Engage in consultative, education-focused selling rather than price-based transactions
  • Analyze customer processes, operating environments, and technical requirements to recommend the most suitable solutions and clearly explain the rationale behind them
  • Configure and select appropriate mixer solutions based on customer needs and internal training
  • Work closely with Application and Design Engineering teams to develop practical and efficient solutions
  • Prepare accurate quotations, proposals, and follow-ups with a high level of responsiveness
  • Manage the full inside sales cycle from inquiry to quotation, follow-up, and order handoff
  • Build and maintain strong relationships with customers, representatives, and internal stakeholders
  • Ensure clear, structured communication and proper documentation within CRM and ERP systems
  • Support seamless coordination between sales, engineering, and manufacturing to deliver a strong customer experience

What Success Looks Like

  • Customers feel informed, confident, and well-supported throughout the process
  • OEM and channel partners rely on and repeatedly engage with your support
  • Quotations and technical recommendations are accurate, timely, and aligned with client requirements
  • The company is viewed as a trusted technical advisor rather than just a supplier
  • Internal teams receive clear, actionable information that supports efficient execution
  • Opportunities progress effectively through consistent communication, follow-up, and attention to detail

Requirements

  • Strong commitment to structured communication and attention to detail
  • 1–3 years of experience in a similar sales or technical sales role
  • Excellent verbal and written communication skills
  • Strong interpersonal and customer relationship management abilities
  • Ability to interpret customer specifications and translate them into accurate technical solutions and quotations
  • Familiarity with RFQs, tenders, and technical quotation processes
  • A technical background is preferred
  • Proven experience working with CRM and ERP systems, with a focus on detailed documentation

Preferred Background

  • Experience in industrial, mechanical, chemical process, or technical manufacturing environments
  • Experience with engineered-to-order or application-based products
  • Background in mechanical, industrial, or process-related fields is highly advantageous
  • Demonstrated ability to grow accounts and increase revenue through relationship management
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Technical Sales Engineer • Richmond, BC, CA

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