Talent.com
Sunbelt Rentals
Customer Equipment TrainerSunbelt Rentals • Barrie ON LN Z
Customer Equipment Trainer

Customer Equipment Trainer

Sunbelt Rentals • Barrie ON LN Z
30+ days ago
Salary
CA$67,646.00 yearly
Job type
  • Full-time
Job description

Description

Summary

Position Responsibilities:

  • Conduct equipment operator certification training and general safety training for customers and to a lesser extent, employees using various modalities; modalities will include Instructor Lead Training and Virtual Training
  • Publish public training class schedules on SBRs training platform on a 3-month rolling calendar basis to provide customers multiple class options for purchase.
  • Provide private classes to customers either at an SBR branch location or customer site.
  • Complete training records on a timely basis in SBR’s system(s) of record for retention and retrieval according to company policy.
  • Trigger the issuance of customer wallet cards within 24 hours of class completion.
  • Learn new adult training methods and courses to teach customers across a variety of safety topics.
  • Maintain current training and equipment operator certifications.
  • Provide Train the Trainer courses for customers.
  • Optimize productivity using various efficiency measures such as maximizing class attendance and scheduling.
  • Sell and support the sales teams to close safety training opportunities and grow the Safety Training business.
  • Work with the Marketing Support team to create flyers and other sales materials to promote the safety training offering to local customers.
  • Coach and mentor Certified Evaluators in their district(s) with a hands-on opportunity to practice or to see how the practical evaluation is to be completed.
  • Support the Certified Evaluator team by providing equipment practical evaluations to customers who have completed the online equipment certification coursework and written exam.
  • Assist District and Regional Managers with the onboarding and training of new District Safety Trainers, Employee Trainers and Certified Evaluators.
  • Act as an advisor regarding safety issues and standards to SBR employees and customers.

Requirements:

Education & Experience:

  • High school diploma or equivalent
  • Minimum 5 years of work experience in a related field
  • Heavy equipment experience and certification (MEWP, Forklift, Earth Moving)
  • Broad knowledge of industry safety standards, practices, and regulations
  • Experience and knowledge of adult learning methods
  • Dependable, organized, motivated, and self-starter
  • Customer-service and ‘solutions’ oriented
  • Ability and willingness to travel; overnight travel may be required (10%-15%)
  • Proficiency in MS Office products, such as Word, Excel, PowerPoint, and Outlook
  • Preferred bilingual in Spanish or French
  • Preferred experience working with a Learning Management System (LMS)
  • Bachelor’s degree preferred

Physical Demands:

Must be able to bend, squat, crouch and/or reach and lift up to 25 pounds or more, as required by the job. Some Sunbelt jobs may require driving for long periods of time, loading, and unloading heavy equipment, performing work in extreme weather conditions including rain, wind or excessive temperatures and/or night and weekend work. All duties must be performed according to Sunbelt’s safety policies and guidelines. Reasonable accommodations may be made to comply with ADA/ADAAA.

Base Pay Range

67,646.00 - 93,013.80

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Please visit for more information on our benefits and to join our Talent Network.

Sunbelt also provides a comprehensive benefits package to its full-time employees. This package includes:

  • Health, Dental, Vision, Life Insurance

  • Enhanced Vacation Time based on Years of Service & 5 Paid Sick Days

  • Leading wages

  • Tuition Reimbursement

  • RRSP Matching

  • Tool and Boot Allowance

  • Career development and advancement

  • Employee Assistance Program

Sunbelt Rentals supports service members. Veterans encouraged to apply.

If a current Sunbelt Rentals employee has referred you for an employment opportunity please notify them that you are applying for this position. In order for the employee to get a referral bonus they need to contact their regional recruiter.

Position is for an existing vacancy
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Customer Equipment Trainer • Barrie ON LN Z

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