Senior Project Manager - Retail Fit-Out (Enterprise Account)

Company Description

Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries.

Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programs as we turn challenge into opportunity and complexity into success.

Our capabilities include program, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.

We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier program, project and cost management offering in markets around the world

Who are you?

As a Senior Project Manager (SPM), you will lead the successful delivery of commercial / retail construction and fit‑out projects from feasibility through close‑out. You will oversee multiple workstreams across design, procurement, construction, and handover while providing leadership and mentorship to Project Managers and junior team members. This role requires strong technical competence, excellent client-facing skills, and the ability to manage competing priorities in a dynamic, deadline-driven environment. The role is based in Vancouver / Lower Mainland, with responsibilities spanning British Columbia, Alberta, Manitoba, and Saskatchewan, and will require travel to project sites.

Job Description

As a Senior Project Manager dedicated to this Enterprise Account you will be involved in;

Project Delivery & Technical Oversight

• Lead and manage projects throughout the full project lifecycle, including feasibility, design, procurement, construction, furniture installation, coordination, commissioning, and close-out.
• Review, interpret, and coordinate construction drawings, specifications, and technical documentation to identify risks, gaps, and constructability issues.
• Coordinate with consultants, contractors, landlords, and authorities having jurisdiction to ensure design and construction compliance.
• Conduct regular site visits as required to monitor progress, quality, safety, and adherence to scope, schedule, and budget.
• Proactively identify, assess, and mitigate project risks, resolving issues efficiently and escalating when appropriate.

Procurement, Commercial & Contract Management

• Lead procurement strategies, including tendering, evaluation, recommendation, and appointment of consultants, contractors, and vendors.
• Establish, negotiate, and manage quotations, purchase orders, and contracts, including Master Service Agreements.
• Monitor costs, manage change control, and ensure accurate financial tracking, forecasting, and reporting.
• Process and certify payments to consultants, contractors, and direct vendors in coordination with the consultant team.

Client & Stakeholder Management

• Act as the primary point of contact for client stakeholders, providing clear, timely, and strategic communication.
• Lead and facilitate project meetings including client meetings, design coordination meetings, contractor meetings, and site meetings.
• Manage client expectations while balancing scope, schedule, quality, and budget constraints across multiple concurrent projects.
• Prepare and deliver clear project updates, reports, and presentations to senior client representatives.

Leadership & Team Development

• Provide leadership, mentorship, and guidance to Project Managers and other team members, fostering professional development and best practices.
• Support workload planning, resource allocation, and review of project deliverables to ensure consistency and quality.
• Promote a collaborative, accountable, and results-oriented team culture.
• Lead by example in project governance, documentation standards, and client service excellence.

Administration, Reporting & Close-Out

• Maintain comprehensive project documentation in a highly administrative, multi-project environment.
• Ensure accurate scheduling, reporting, and document control using established project management systems.
• Coordinate and administer project close-out activities including deficiencies, handover documentation, and lessons learned workshops.

Drive continuous improvement through post-project reviews and knowledge sharing.

Qualifications

• 7+ years of progressive experience managing construction projects, with demonstrated leadership responsibility.
• Retail or commercial fit‑out experience is required.
• A recognized university degree (or equivalent) in Engineering, Architecture, Construction Management, or a related field.
• PMP certification or equivalent is highly desirable.
• Strong technical ability to read, understand, and coordinate construction drawings and specifications.
• Proven experience leading client-facing projects and managing senior stakeholders.
• Proficient in MS Outlook, Word, Excel, PowerPoint, and project scheduling tools such as MS Project or P6.
• Highly organized with strong attention to detail; comfortable juggling competing demands in a fast-paced, administrative-heavy environment.
• Strong numerical, analytical, and problem-solving skills with confidence using technology and web-based data platforms.
• Willingness to travel to project sites as required.

Additional Information

What's in it for you...

• 100% covered health and dental benefits for you and your dependents (including paramedical services)
• Health spending account, to top up expenses not covered in the benefits program
• RRSP option with company matching
• Annual learning and development budget
• Access to a range of online learning tools, and support for career development and growth
• Coverage of one professional membership or license fee per year, if directly related to your role
• We believe in work-life balance, so you can recharge and take care of what matters most with vacation, flex and sick days
• A flexible, hybrid work approach that allows colleagues to find balance between their professional and personal lives
• Commitment to creating a diverse, equitable and inclusive culture that promotes a sense of belonging

The base salary range for this full-time role is $110, - $140, per year. Ranges are determined by role and level and represent a good faith effort to provide a fair and equitable salary. This range is a reflection of base salary only, not of a total compensation package. Please note Turner & Townsend reserves the right to pay more or less than the posted range, depending on candidate’s experience and qualifications.

This posting reflects an existing vacancy that we are actively hiring for.

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.

We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.

We are an Equal opportunity employer who will ensure accommodations are available for applicants with disabilities upon request. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.

Please find out more about us at

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It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.

Join our social media conversations for more information about Turner & Townsend and our exciting future projects:

It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.