Manager, Alumni Program

Manager, Alumni Program page is loaded## Manager, Alumni Programremote type : Hybridlocations : Vancouvertime type : Full timeposted on : Posted Yesterdayjob requisition id : JR5537

• Putting people first, every day
• BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a with a high priority on your personal and professional growth.
• Your Opportunity
• The Manager, Alumni Program is accountable for
• driving, expanding, and elevating
• BDO’s Alumni Program. This role requires a proactive leader who takes initiative, removes roadblocks, and brings energy and momentum to an evolving strategic priority. You will ensure cohesion and long-term success through strategic integration, stakeholder governance, and consistently high-impact engagement. From designing reward programs and events to leading portal enhancements and CRM optimization, you will play a critical role in strengthening alumni relationships and delivering measurable business value.
• Key Responsibilities
• Own, evolve, and actively champion
• the Alumni Program, ensuring alignment across all program components and delivering measurable business impact.
• Take initiative in managing and enhancing
• the alumni portal, including vendor relationships, feature enhancements, integrations with existing BDO software and user experience design to deliver a seamless valuable experience.
• Proactively lead cross-functional
• with HR, Marketing, IT / I&C, L&D, and external partners to drive program success.
• Design and deliver high-impact alumni
• events, recognition, and value-added offerings tailored to alumni personas.
• Advance BDO’s business development priorities
• by surfacing actionable alumni intelligence and potential market opportunities, leveraging high-quality CRM data and effective segmentation.
• Monitor engagement metrics and alumni insights
• , using data to recommend improvements, iterate quickly, and accelerate program growth.
• Implement continuous feedback
• mechanisms to refine offerings and improve alumni satisfaction.
• Partner with Corporate Communications to
• create compelling alumni content
• (stories, blogs, campaigns) that builds connection, pride, and community.
• Launch, operationalize, and continuously improve
• the Alumni Referral and Incentive Program while ensuring compliance with legal and risk requirements.
• Champion innovation and global best practices, introducing new tools, approaches, and engagement models to advance program maturity.
• Step into evolving priorities, contributing to additional initiatives that accelerate the program’s—and the firm’s—success.
• You demonstrate BDO's core values through all aspect of your work : Integrity, Respect and Collaboration
• You understand your client’s industry, challenges, and opportunities; clients describe you as positive, professional, and delivering high quality work
• You identify, recommend, and are focused on effective service delivery to your clients
• You share in an inclusive and engaging work environment that develops, retains & attracts talent
• You actively participate in the adoption of digital tools and strategies to drive an innovative workplace
• You grow your expertise through learning and professional development.
• Your experience and education
• 6+ years in program management, marketing or HR.
• Professional services experience (tax, accounting, or consulting firm background preferred)
• Bachelor’s degree in Business, Marketing, Communications, HR OR equivalent relevant experience.
• Strong project management skills : able to juggle multiple initiatives, deadlines, and cross‑functional stakeholders.
• Excellent written and verbal communication skills able to craft engaging content and converse with diverse audiences.
• Comfortable using digital platforms and tools (CRM / alumni database, social media, email marketing, analytics).
• Creative thinker with a service-oriented mindset : you proactively identify needs, take initiative, and add value with minimal direction.Salary Range : $93,000 - $141,000 / yearOur people-first approach to talent has earned us a spot among . This recognition is a milestone we’re thrilled to add to our collection of awards for both experienced and student talent experiences.Our firm is committed to providing an environment where you can be successful in the following ways :
• We enable you to engage with how we change and evolve, being a key contributor to the success and growth of BDO in Canada.
• We help you become a better professional within our services, industries, and markets with extensive opportunities for learning and development.
• We support your achievement of personal goals outside of the office and making an impact on your community.
• Giving back adds up :
• Where company meets community. BDO is actively involved in our communities by supporting local charity initiatives. We support staff with local and national events where you will be given the opportunity to contribute to your community.
• Total rewards that matter :
• We pay for performance with competitive total cash compensation that recognizes and rewards your contribution. We provide flexible benefits from day one, and a market leading personal time off policy. We are committed to supporting your overall wellness beyond working hours and provide reimbursement for wellness initiatives that fit your lifestyle.
• Everyone counts :
• We believe every employee should have the opportunity to participate and succeed. Through leadership by our Diversity, Equity and Inclusion Leader, we are committed to a workplace culture of respect, inclusion, and diversity. We recognize and celebrate the valuable differences among each of us, including race, religious beliefs, physical or mental disabilities, age, place of origin, marital status, family status, gender or gender identity and sexual orientation. If you require accommodation to complete the application process, .
• Flexibility :
• All BDO personnel are expected to spend some of their time working in the office, at the client site, and virtually unless accommodations or alternative work arrangements are in place.Our model is a blended approach designed to support the flexible needs of our people, the firm and our clients. It’s about creating work experiences that meet everyone’s needs and providing flexibility to adjust when, where and how we work to meet the expectations of our role.
• Code of Conduct :
• Our sets clear standards for how we conduct business. It reflects our shared values and commitments and includes guiding principles to help us make ethical decisions and maintain trust with each other, our clients, and the public.With your consent, BDO Canada may use AI technology (Microsoft Copilot) to transcribe during preliminary conversations, solely for the purpose of note-taking and not for other purposes, such as resume review, evaluation or selection of candidates.More information on BDO Canada’s Privacy Policy can be found here : Click “Apply now” to send your up-to-date resume to one of our Talent Acquisition Specialists.
• To explore other opportunities at BDO, check out our
• .When it comes to our people, we believe in helping you unlock possibilities, build your passions, and grow your competitive edge.From our expansive client base to growing talent pool, our people are the core of BDO. Our multi-award winning talent experience continues to make us proud. Our culture is open and collaborative. We foster inclusive ways to thinking and celebrate diversity among all contributors. We respect each other, do all things with integrity, and support our people to be their most authentic selves.

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