Key Account Representative

Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us and wehave an amazing story to share. Heres a quick glance of who we are and the impact you could have on the food service industry. Theres a seat at our table for you...

What We Offer:

• Medical Dental Prescription Drug and EFAP Benefits after 30 days of employment

• FULL flex benefits program

• Company matching RRSP

• Family culture

• Advancement opportunities

• Profit Sharing

• 128 year family owned and operated company history

Position Summary:

This unique role facilitates order and delivery interaction between food service customers and Gordon Food Service. Seeks growth opportunities in our customers. Represents GFS products and services for assigned portfolio managing and strengthening customer-business relationships.

Key Drivers (Champion):

• Developing Business

• Sales Presentation

• Promote GFS products and services

Essential Functions:

• Penetrates existing accounts.

• Acts as a foodservice consultant who works as an advocate for customers helping them achieve their goals through the design and implementation of foodservice systems and GFS Value add solutions.

• Works with customers on products availability and seasonality.

• Utilizes CRM to review and analyze current opportunities prospects keep account files updated and accurate.

• Troubleshoots any problems that occur during the order process (Example - Out of stock or short shipped products).

• Develops and maintains customer relationships.

• Manages customer accounts receivables within guidelines.

• Effectively executes the Selling Cycle.

• Possesses strong negotiation skills.

• Develops pricing strategies.

• Leverages resources to increase route growth.

• Delivers effective presentations.

• Conducts customer business reviews.

• Maintains knowledge of segments through industry associations research and local culinary organizations.

• Demonstrates and delivers understanding of Foodservice Industry and operations.

• Understands areas of customer focus including Sales Building Staffing Profitability and Compliance.

• Demonstrates effective sampling.

• Explains key features and benefits of Gordon Food Service products.

• Understand and leverage the advantages of Gordon Food Service branded products.

• Explains Value Added concepts to customers.

• Performs other duties as assigned.

Knowledge / Skills / Abilities:

• This position requires customer focus with comprehensive communication skills. Must have strong Sales communication skills which include verbal written and presentation skills.

• Must be a strategic thinker inquisitive innovative and creative in order to build relationships network link resources and apply business practices.

• Works effectively in teams and displays integrity and honesty to participate and contribute to branch team efforts.

• Must be goal-driven have good organizational and administration skills in order to self-manage and develop discipline and be flexible and coachable.

• Must be able to meet and exceed sales performance goals and execute good time and territory management.

• Ability to adapt to frequent changes in program function or new applications.

• This position requires attention to detail accuracy and a focus on delivering results that positively impact the business.

• Must be a self-starter who takes initiative and drives results.

• Strong leadership skills including working with a variety of people at all levels of the business.

• Must have own vehicle and $2 million in liability insurance.

Equipment / Tools / Technology:

• Laptop computer

• Networked printer/copier/facsimile machine

• Google Apps (Gmail Calendar Docs Drive Sites Groups)

• GFS order entry software CRM systems

We thank all applicants for their interest however only those selected for the next stage will be contacted. Gordon Food Service is an equal opportunity employer who strives to provide an inclusive work environment that involves everyone and embraces the diverse talent of its people. All qualified applicants and employees will receive consideration for employment or in terms or conditions of employment without regard to any enumerated or analogous grounds of discrimination including race religious beliefs colour gender gender identity gender expression physical disability mental disability age ancestry place of origin marital status source of income family status sexual orientation or status as a qualified individual with disability.
If you require reasonable accommodation for any part of the application or hiring process due to a disability please submit your request to and use the words Accommodation Request in your subject line.

Required Experience:

Unclear Seniority

Employment Type : Full-Time
Experience: years
Vacancy: 1