Supervisor, Event Coordination & Operations

Description

Supervisor Event Coordination & Operations

A great neighbour. A natural leader. An exceptional host.

The Blue Flame Kitchen (BFK) is one of Albertas most iconic brands with over 95 years of history inspiring home chefs and bringing people together. From classes and camps to events catering and community experiences everything we do is rooted in connection hospitality and heart.

Reporting to the Blue Flame Kitchen Executive Chef this position is the execution leader for all BFK events and catering operations. This role ensures seamless coordination staffing and delivery of events and experiences while leading the coordinator team and acting as the operational bridge between culinary sales and events.

This position is accountable for endtoend operational excellence people leadership and execution quality across all events catering internal programs and seasonal initiatives. The Supervisor ensures that plans translate into flawless delivery while maintaining safety service standards and team performance.

The successful candidate may be required to work a variety of shifts including weekdays evenings weekends and holidays so a flexible schedule is required.

On a Daily Basis Youll

Responsibility Area #1 People Leadership
Lead coach and develop Events & Sales Advisors Coordinators and Event Operations team members
Oversee scheduling workload balancing performance management and day to day team support
Support training onboarding and ongoing development of the Events and Operations team

Responsibility Area #2 Event & Catering Operations
Own event operations from planning through execution and post event follow up
Oversee external catering execution in partnership with program owners
Ensure day of execution readiness across all events and catering support touchpoints
Act as the primary operational liaison between Culinary Sales Front of House and Events teams

Responsibility Area #3 Planning Logistics & Resources
Oversee event staffing plans and schedules for internal staff and coordinators
Oversee liquor inventory and beverage management with coordinator support
Own facilities readiness for ATCO Commons and all Event spaces
Coordinate internal catering strikes and Founders catering support

Responsibility Area #4 Training & Programs
Oversee training for Event Servers and support staff
Lead Kids Camps operational management including:
oScheduling and staffing
oSupporting parent communications
oOn site issue escalation and resolution
oProgram supplies and room coordination

Responsibility Area #5 Support External Catering Growth
Support external catering inquiries and bookings
Support post event follow up

Who You Are
A friendly neighbour who leads with calm confidence and care
A hands on leader who supports their team even during the busiest moments
A problem solver who thinks ahead but adapts quickly
A relationship builder who collaborates easily across teams
Someone who takes pride in delivering exceptional guest experiences

What Youre Great At
Leading and developing front line hospitality teams
Coordinating complex events and logistics
Balancing people leadership with operational excellence
Creating structure while staying flexible in a fast paced environment
Maintaining high service standards while managing multiple priorities

What You Have
7 years of progressive food beverage or hospitality experience
At least 5 years in a supervisory or leadership role
Strong event catering or operations experience
Sound financial awareness and comfort reviewing reports and variances
Experience with scheduling staffing and performance management
Knowledge of food beverage and wine service (WSET an asset)
Proficiency with Microsoft Office (CRM/POS experience an asset)
A genuine commitment to service excellence and integrity
Flexibility to work evenings weekends and holidays as required

What We Offer
If youre not yet convinced that Blue Flame Kitchen could be the smartest career move you make we also offer:

• Competitive compensation pension matching and employee share options

• Volunteer programs during work hours and charitable donation matching

• WellBeing @ ATCO Health & Wellness Program
• Wellness and psychologist coverage up to $3000 per family
• Fertility adoption and familysupport benefits
• Flexible public holidays and your birthday off
• And so much more!

Role is Located at Calgary

At Blue Flame Kitchen we take great pride in providing genuine hospitality and remarkable customer service. Our inviting atmosphere is the ideal setting for gathering with friends and colleagues whether its for meetings events classes or simply to connect over unforgettable food.Every day we lean on our core values to shape the future of our industry with our trailblazing spirit in a fast-paced and agile environment.

Required Experience:

Manager

Employment Type : Full-Time
Experience: years
Vacancy: 1