About Kaseya
Kaseya is the leading provider of AI-powered IT management and cybersecurity software serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage secure and automate their IT environments driving operational efficiency and long-term business success.
Backed by Insight Partners a leading global software investor Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide.
Founded in 2000 Kaseya has built a culture centered around innovation accountability and results. We are a high-growth high-performance organization that values individuals who are driven adaptable and committed to delivering exceptional outcomes for our customers and teammates alike.
At Kaseya success comes from embracing challenges moving with urgency and continuously raising the bar.
THE ROLE
Were looking for a Senior Business Operations professional to embed within our Product and Engineering organization and help it run better. This isnt a support role its a high-visibility hands-on position for someone who can translate strategy into execution build trust with technical and non-technical stakeholders alike and make sure nothing falls through the cracks.
Youll work directly with senior leadership and across functions operating at the intersection of product delivery operational excellence and strategic planningreal leadership exposure from day one.
WHAT YOULL DO
Drive Cross-Functional Execution
- Partner with Product & Engineering and other business teams to lead strategic initiatives from problem definition through to operationalization
- Identify risks dependencies and trade-offs early and drive resolution through influence not authority
- Ensure work is well-structured and progressing with clear ownership and accountability
Build and Run Operating Rhythms
- Own planning intake and review cadences within your scope
- Improve processes to reduce friction and increase delivery reliability with a bias toward speed not bureaucracy
- Optimize the tools that support operations and ensure workflows are efficient
Enable Leadership Decision-Making
- Create clear concise reporting on progress risks and outcomes for senior stakeholders
- Distil complex information into executive-level narratives that surface what matters most
- Proactively raise issues with context and recommended next steps dont wait to be asked
Measure and Improve
- Define and track meaningful operational metrics aligned to strategic goals
- Translate data into actionable insights that drive continuous improvement
- Spot areas for improvement and see them through end-to-end
WHAT WERE LOOKING FOR
- 5 years of experience in business operations strategy project management or a related field ideally embedded within a product or engineering organization
- A natural communicator who adapts their style to any audience from engineers to executives
- Takes initiative and moves forward in ambiguity you own outcomes not just tasks
- Proven ability to thrive in fast-paced high-change environments where priorities shift and structure is earned not given
- Airtight follow-through you have a real system you chase people effectively and nothing falls through the cracks
- Organized and proactive you manage up without being asked and keep stakeholders informed before they wonder
- Bachelors degree in Business Operations Engineering Computer Science or a related field
- Experience with Atlassian tools (Jira Confluence) is a plus
COMPENSATION & BENEFITS
Base Salary: CAD $80000 $90000 per year plus annual bonus Total compensation determined based on experience and qualifications
- Medical dental vision life and disability coverage
- Paid parking
- Paid holidays and PTO
- Stock options
- Casual high-energy work environment
Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race religion age ancestry gender sex sexual orientation national origin citizenship status physical or mental disability veteran status marital status or any other characteristic protected by applicable law.
Required Experience:
Senior IC
Employment Type : Full-Time
Experience: years
Vacancy: 1
Yearly Salary Salary: 80000 - 90000