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General Manager – Office portfolio (GTA) Gestion Toronto See moreGexel Telecom International Inc. • Toronto, Canada
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General Manager – Office portfolio (GTA) Gestion Toronto See more

General Manager – Office portfolio (GTA) Gestion Toronto See more

Gexel Telecom International Inc. • Toronto, Canada
9 days ago
Job type
  • Full-time
Job description
General Manager – Office Portfolio (GTA) Westcliff Group of Companies

The Westcliff Group of Companies is one of Canada’s largest privately owned, fully integrated commercial real estate organizations, with expertise spanning development, asset management, and property operations.

The Opportunity We are seeking a General Manager to lead a portfolio of approximately 900,000 square feet across two office towers and one industrial asset in the Greater Toronto Area.

Reporting to the Senior Portfolio Manager, you will be accountable for the overall performance, strategic direction, and day-to-day operations of the portfolio. This role requires a hands‑on leader with strong business acumen, operational expertise, and a proven ability to enhance asset value while delivering an exceptional tenant experience.

Operations & Asset Performance

Provide strategic oversight and continuous improvement of building operations to enhance asset value

Optimize operational efficiencies and leverage resources to maximize financial performance

Oversee all building systems, maintenance programs, capital projects, and vendor performance

Ensure full compliance with health, safety, and regulatory standards

Maintain high standards of tenant service and operational excellence, including parking operations

Leasing & Tenant Relations

Contribute to and help execute the long‑term leasing and asset repositioning strategy

Support leasing efforts by collaborating with internal teams and external brokers to reduce vacancy and drive revenue growth

Build and maintain strong relationships with tenants, brokers, municipal stakeholders, and the local business community

Lead tenant retention initiatives and oversee lease renewals in coordination with head office

Financial Management

Lead the preparation and execution of annual operating and capital budgets

Deliver accurate monthly financial reporting, variance analysis, and performance insightsMonitor and control operating expenses, including common area costs and payables

Ensure effective management of receivables and timely rent collection

Oversee capital planning and value‑enhancing investment initiatives

Leadership & Team Development

Lead, coach, and develop a high‑performing on‑site management team

Foster a culture of accountability, collaboration, and service excellence

Ensure adherence to company policies, procedures, and operational standards

Act as a key ambassador of Westcliff’s values and brand within the portfolio

Qualifications

Minimum 7 years of experience in commercial property management, preferably within office assets

Proven leadership experience managing teams and complex operations

Strong financial acumen with experience in budgeting, forecasting, and performance analysis

Excellent relationship‑building and communication skills with a client‑service mindset

Highly organized, proactive, and results‑driven with strong problem‑solving abilities

Demonstrated sound business judgment and decision‑making capability

Bachelor’s degree in Business Administration or a related field

Proficiency in Microsoft Office; experience with Yardi is an asset

Knowledge of BOMA BEST or other sustainability programs is an asset

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