Talent.com
Demand For HR
Intermediate Billing Analyst - BilingualDemand For HR • Markham, ontario, Canada
Intermediate Billing Analyst - Bilingual

Intermediate Billing Analyst - Bilingual

Demand For HR • Markham, ontario, Canada
30+ days ago
Job type
  • Full-time
Job description
Our customer is looking for a driven, positive, and customer-focused individual to join their Billing Team. This role is an excellent opportunity to be part of a collaborative, fast-paced environment where your communication skills, problem-solving abilities, and commitment to service excellence will have a direct impact on both internal partners and customers.

What you'll do:
    • Call Centre Billing Representative, handling approximately 30-40 inbound calls per day
    • Provide "brilliant" customer service to Licensed Insurance Advisors and other staff from both the Contact Centre, Insurance Branches and Customers
    • Investigate and resolve discrepancies in a joint effort with our insurance partners and underwriters on billing related matters
    • Act as Company Ambassador in supporting inbound billing inquiries
    • Communicate clearly, effectively, and empathetically to customers both through telephony and electronic means via email resolving issues
    • Interpret and identify the customer’s needs and respond appropriately and professionally
    • Obtain relevant information systematically to provide a seamless interaction with our customers when supporting their inquiry
    • Take ownership of customer relations through service and commitment to follow through

What you'll bring:
    • Knowledge of French and English is required to communicate, both verbally and in writing, with our customers, partners and other teams located across Canada
    • 1 - 2 years’ experience in a contact center environment preferably within insurance/banking industry
    • Ability to multi-task in a fast-paced setting
    • Quick to adapt to an evolving surrounding
    • Professional telephone/email skills and etiquette.
    • Proficiency in word processing, excel and various web-based programs/Windows applications
    • Clear and concise supportive communication and interpersonal skills
    • Analyze and resolve customer concerns (problem solving skills)
    • Attendance and punctuality are imperative
    • Flexible to work in rotating shifts

Hours of Operation
    • Call Centre Hours are Monday-Friday 8 am-8 pm and Saturday 8:30am-4:30pm
    • Shifts will fluctuate within these Call Centre hours
    • Candidates must be flexible and reliable to work rotating shifts, including evening shifts to 8pm and Saturdays to 4:30pm
    • Willingness to work in a hybrid model (3 days in office)
Compensation: This role will have a Base Salary, bonus, pension, benefits, 3 weeks vacation, and allow you to work from home a few days upon sucessfully learning and becoming independent in your job.

Demand For HR Inc only uses AI in the sourcing of candidates, all other recruitment activities are not run by AI. Our customer may use AI in their interview process.
#HP
Create a job alert for this search

Intermediate Billing Analyst - Bilingual • Markham, ontario, Canada

Similar jobs

Bilingual Legal Billing Auditor (12-Month Secondment)

IntactToronto, ON, CA
Full-time

Our employees are at the heart of everything we do.Together, we help people, businesses, and society prosper in good times and be resilient in bad times.Our employee promise represents Intact’s com... Show more

 • Promoted

Billing Specialist

DWFToronto, ON, CA
Full-time

As part of the DWF Group, our Canadian legal team is driven by innovation, collaboration, and a shared commitment to excellence.We foster a professional, supportive, and engaging environment where ... Show more

 • Promoted

Intermediate Billing Analyst - Bilingual

Demand For HRMarkham, York Region, CA
Full-time

Our customer is looking for a driven, positive, and customer-focused individual to join their Billing Team.This role is an excellent opportunity to be part of a collaborative, fast-paced environmen... Show more

 • Promoted

Billing Specialist

Mott MacDonaldToronto, ON, CA
Full-time

At Mott MacDonald, we trust our brilliant people to do brilliant things in engineering, management, and development services, supporting multisector project work in over 150 countries.As one of the... Show more

 • Promoted

Billing Rate Analyst

Stikeman ElliottToronto
Full-time

Join our dynamic Finance team in Toronto! An exciting career opportunity awaits you as a Billing Rate Analyst, where you'll play a pivotal role in maintaining our firm's client billing rates and en... Show more

 • Promoted

Billing Analyst

Employment HeroToronto, ON, CA
Full-time

Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution.Since our inception in 2014, we've scaled to a $2 billion valuation and gained a presence in 6 co... Show more

 • Promoted

Bilingual Billing Specialist

Leap Recruitment PartnersMarkham, ON, Canada
Full-time

Job title: Bilingual Billing Solutions Specialist.Role type: Permanent, full-time.Shift: Rotational shift - Monday to Friday (8am to 8pm) and Saturday is 8:30am to 4:30pm.Training is fully onsite, ... Show more

 • Promoted

Billing Analyst

Loblaw Companies LimitedToronto
Full-time

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together.Our unique position as one o... Show more

 • Promoted

Billing Analyst

Black & McDonald LimitedToronto, ON, CA
Full-time

A family business with family values.Team events and outings year-round.Interesting and challenging work – we’re leaders in the industry.Ongoing investment in training and development.Long-term sta... Show more

 • Promoted

Billing - Billing Manager

Veritext CorpToronto, ON, CA
Full-time

Posted Thursday, May 14, 2026 at 7:00 AM.At Veritext, we focus on the details – so legal teams can focus on the case.Our clients count on us to make the legal process seamless and efficient from sc... Show more

 • Promoted

Bilingual Intermediate Account Analyst

Aviva plcMarkham, ON, CA
Full-time

Billing Team Call Center Billing Representative, responsible for handling 30-40 inbound calls per day and providing excellent service to Licensed Insurance Advisors, staff, branch partners, and cus... Show more

 • Promoted

Billing Analyst

AccorToronto, ON, CA
Full-time

Prepare and follow‑up on invoices for clients including, but not limited to: Group bills, Tours and FIT’s, Air/Rail Crew, LCAH/Ovations/Res Plus.Ensure that billings are accurate and prepared on a ... Show more

 • Promoted

Remote Billing & Implementation Specialist (SaaS)

Event TempleToronto, ON, CA
Remote
Full-time

A growing technology company is seeking a Billing & Implementation Specialist to join their Customer Success team.This role involves managing subscription billing, data migrations for new customers... Show more

 • Promoted

Client Billing Specialist

Norton Rose FulbrightToronto, ON, CA
Full-time

Our finance team is seeking a Client Billing Specialist in Toronto.This position reports directly to the Client Billing Team Leader for Ontario and is a great opportunity for someone who is detail‑... Show more

 • Promoted

Integration Manager for Billing Solutions

Accommodations Plus InternationalMarkham, York Region, CA
Full-time

Accommodations Plus International seeks an Integration Manager to enhance eInvoicing solutions and ensure seamless project implementations.Leverage your expertise in accounting and ERP systems to d... Show more

 • Promoted

Billing Administrator

Blake, Cassels & Graydon LLPToronto, ON, CA
Full-time

Blake, Cassels & Graydon LLP (Blakes), one of Canada's largest and most successful law firms, is currently looking for a.Finance department in the Toronto or Ottawa office.Reporting to the Manager,... Show more

 • Promoted

Billing Administrator

BlakesToronto, ON, CA
Full-time

Career Opportunities# Billing AdministratorTorontoPermanent Full-Time## OverviewBlake, Cassels & Graydon LLP (Blakes), one of Canada’s largest and most successful law firms, is currently looking fo... Show more

 • Promoted

Billing & E-Invoicing Analyst

Stikeman Elliott LLPToronto, ON, CA
Full-time

Join the ranks of Stikeman Elliott, one of the most distinguished and respected corporate law firms in Canada.Our Toronto office is located in the heart of the financial district, with prime access... Show more

 • Promoted

Full Stack Engineer, Billing

StripeToronto, ON, CA
Full-time

Stripe is a financial infrastructure platform for businesses.Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their ... Show more

 • Promoted

E-billing Analyst

McCarthy Tétrault LLPToronto
Full-time

McCarthy Tétrault is a leading Canadian law firm offering a full suite of legal and business solutions to clients in Canada and around the world.With offices in Toronto, Montréal, Québec City, Calg... Show more