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Best Western Cowichan Valley Inn
hotel managerBest Western Cowichan Valley Inn • Duncan, BC, Canada
hotel manager

hotel manager

Best Western Cowichan Valley Inn • Duncan, BC, Canada
30+ days ago
Job type
  • Full-time
Job description

Overview

Repetitive tasks

Languages

English

Education

  • College/CEGEP or equivalent experience

Experience

1 year to less than 2 years

Work setting

  • On site

Work must be completed at the physical location. There is no option to work remotely.

  • Relocation costs covered by employer
  • Hotel, motel, resort

Budgetary responsibility

$1,500,001 - $4,000,000

Responsibilities

  • Develop and implement policies and procedures for daily operations
  • Recruit and hire staff
  • Supervise staff
  • Conduct performance reviews
  • Conduct training sessions
  • Perform front desk duties
  • Prepare budgets and monitor revenues and expenses
  • Prepare marketing plans
  • Implement marketing activities
  • Arrange for and oversee maintenance activities
  • Enforce policies and procedures
  • Address customers' complaints or concerns
  • Assist clients/guests with special needs
  • Develop and implement business plans
  • Establish work schedules
  • Manage events
  • Organize and maintain inventory
  • Participate in marketing plans and implementation
  • Negotiate with clients for catering or use of facilities
  • Enforce provincial/territorial liquor legislation and regulations
  • Ensure health and safety regulations are followed
  • Cost products and services
  • Balance cash and complete balance sheets, cash reports and related forms
  • Provide customer service
  • Negotiate arrangements with suppliers for food and other supplies
  • Determine type of services to be offered and implement operational procedures
  • Plan, organize, direct, control and evaluate daily operations

Supervision

More than 20 people

Additional information

  • Fast‑paced environment
  • Work under pressure
  • Tight deadlines
  • Attention to detail
  • Combination of sitting, standing, walking
  • Standing for extended periods
  • Large workload
  • Repetitive tasks
  • Handling heavy loads
  • Physically demanding

Personal suitability

  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Initiative
  • Team player
  • Accurate
  • Dependability
  • Reliability
  • Organized

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self‑identifying as a member of these groups:

  • Support for newcomers and refugees
    • Does not require Canadian work experience
  • Support for youths
    • Offers on‑the‑job training tailored to youth
  • Supports for visible minorities
    • Provides diversity and cross‑cultural training to create a welcoming work environment for members of visible minorities
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Hotel manager • Duncan, BC, Canada

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