Manager, Payroll & Office Operations

Job Description:

• Payroll, Benefits & ComplianceOwn end-to-end payroll processing across multiple provinces, ensuring accuracy, timeliness, and legislative complianceAdminister employee benefits programs, including enrollments, changes, terminations, and annual renewalsManage payroll-related statutory remittances: EHT by self, and CPP, EI, income tax, workers’ compensation, and year-end filings (T4s, RL-1s where applicable) via payroll providerServe as the primary point of contact for payroll audits, benefit providers, and external advisors

  Ensure payroll and benefits practices align with firm policies and evolving regulatory requirement.

  Monitor staff personal trading activity to ensure timely disclosure and adherence to internal compliance policies.

  Coordinate and complete annual insurance renewals, including Office, Fidelity Insurance Bond (FIB), Cyber, Directors & Officers (D&O), and Errors & Omissions (E&O) coverage.

  Maintain corporate records, including resolutions, board approvals, and required documentation; obtain signatures from board members and coordinate filings with external legal counsel.

• Accounting & Financial Support Apply strong accounting principles to payroll accruals, reconciliations, and general ledger entriesPartner with Finance to support year-end close activities related to payroll, benefits, and headcount reportingPrepare payroll cost analyses, variance explanations, and ad-hoc reporting for managementMaintain strong internal controls and documentation around payroll and office expenditures.

• Equity, Banking & Transaction Support

  Manage all paperwork, reconciliation, and recordkeeping related to the firm’s annual share transaction.Coordinate with the bank, external legal counsel, and internal stakeholders, including purchasers and sellers, to ensure transactions are completed accurately and on schedule.

• Office Operations & Employee Lifecycle

  Lead onboarding and offboarding processes, ensuring a seamless employee experience and coordination with HR, IT, and FinanceOversee day-to-day office operations across multiple locations, including vendor management, facilities coordination, and administrative servicesManage and mentor the Reception / Office Coordinator, setting priorities and ensuring service excellence

  Drive continuous improvement in office processes, tools, and workflows.

• Business Partnership & Execution

  Demonstrate a working understanding of the firm’s business plan, growth strategy, and cost structure, translating this into practical operational decisionsIndependently identify issues, risks, and inefficiencies - and drive solutions to completionProduce clear, executive-ready reports and insights using advanced Excel (e.g., complex formulas, pivot tables, dashboards, scenario analysis)

  Act as a reliable, discreet partner to senior leaders on sensitive payroll, compensation, and operational matters.

Job Qualifications:

• 7+ years of progressive experience in payroll and office management, ideally within financial services or a professional services environment.

• Strong working knowledge of Canadian payroll legislation, benefits administration, and statutory remittances across multiple provinces.

• Solid grounding in accounting principles, particularly as they relate to payroll, accruals, and reconciliations.

• Advanced Excel proficiency: ability to build, audit, and maintain complex spreadsheets independently.

• Experience with payroll systems and HRIS platforms.

• Experience supporting equity-related transactions, governance processes, or working with external banks and legal advisors.

Core Competencies:

• Independent Operator: Comfortable owning outcomes end-to-end with minimal oversight
• Commercial Mindset: Understands how payroll, headcount, and operations link to the broader business plan
• Operational Excellence: Highly organized, process-driven, and detail-oriented without losing sight of priorities
• Judgment & Discretion: Handles confidential information with professionalism and sound judgment
• Continuous Improvement: Proactively improves systems, controls, and ways of working

• People Leadership: Able to manage, coach, and develop a small administrative team.

What We Offer:

• Employee Ownership: As an employee-owned firm, we believe in rewarding those who contribute to our collective success. Team members have the opportunity to become future shareholders and grow alongside the firm.
• Open and Transparent Culture: We value open dialogue, collaboration, and trust. Everyone has a voice, and ideas are encouraged—whether they come from a new hire or a long-time partner.
• Team-Oriented and Supportive Environment: You’ll work closely with experienced professionals who are approachable, respectful, and invested in each other’s success.
• Opportunity to Make an Impact: This is a high-impact role supporting employees and the leadership team.
• Competitive Compensation: $100,000 – $120,000, commensurate with experience and depth of payroll, accounting, and multi-province responsibility. Actual salaries may vary and may be above or below the range based on various factors, including, but not limited to, experience and expertise.
• Benefits: Comprehensive health and dental benefits from day one (no waiting period).