Service Support Staff

Job Type Full-time Description

Mercedes-Benz | Luxury & Hospitality | Jumpstart your automotive career!

A smooth service experience doesn't happen by accident — it's built by a dedicated support team working behind the scenes. Our Service Support Staff are the unsung heroes of the service department, keeping vehicles moving, clients comfortable, and the facility running at its best. If you're a hard worker who takes pride in a job well done and wants to grow in the automotive industry, this is the perfect place to start.

We're building a team for multiple service support roles, including Service Porters and Hourly Detailers. These are hands-on, active roles for people who love staying busy and making a visible difference every day.

ABOUT MERCEDES-BENZ VAN CENTER OF VANCOUVER

The Mercedes-Benz Van Center of Vancouver is a brand-new, dedicated Sprinter Van Center opening in August 2026 in the heart of the Vancouver/Portland metro area. We are not just another dealership — we are a purpose-built facility focused exclusively on Mercedes-Benz Sprinter vans, serving businesses, commercial fleets, adventure enthusiasts, and hospitality partners across the Pacific Northwest.

This is a rare ground-floor opportunity. You won't be inheriting someone else's culture or fitting into an existing mold — you'll be helping to build it. We believe that exceptional hospitality isn't just for guests; it starts with how we treat each other and every person who walks through our doors.

At our Van Center, hospitality is a core value — not a department. Every team member plays a role in delivering an experience that is warm, professional, and genuinely different from anything in our market.

ROLES WE'RE FILLING

• Service Porter — Vehicle movement throughout the service drive, lot, and wash area; shuttling clients as needed; keeping the service area organized and efficient

• Hourly Detailer — Interior and exterior vehicle detailing to Mercedes-Benz quality standards, including wash, vacuum, wipe-down, and delivery prep detailing

WHAT YOU'LL DO

• Move and stage vehicles throughout the service drive, lot, and detailing area quickly and safely

• Perform thorough interior and exterior vehicle cleaning and detailing to a premium standard

• Prepare vehicles for client delivery — ensuring every van is spotless and impressive at pickup

• Assist the service team with keeping the shop, drive lanes, and lot organized and hazard-free

• Provide client shuttle transportation as needed with a friendly, professional demeanor

• Monitor vehicle keys and ensure proper tracking of vehicles in your care

• Support service advisors and technicians with vehicle logistics so they can stay focused on their work

• Uphold the cleanliness and presentation standards of the facility at all times

WHAT WE'RE LOOKING FOR

• Strong work ethic and willingness to stay active and engaged throughout the shift

• Attention to detail — especially for detailing roles where quality is visible in the final product

• Friendly, professional attitude; you're interacting with clients and teammates all day

• Valid driver's license with a clean driving record (required for both roles)

• Prior experience in automotive service, detailing, or car wash environments is a plus but not required — we'll train the right person

• Ability to work efficiently in a fast-paced, team-oriented environment

• Punctual, dependable, and takes personal pride in their work

COMPENSATION & STRUCTURE

• Competitive hourly wages commensurate with role and experience

• Full-time and part-time positions available

• A great entry point into the automotive industry with room to grow

WHY JOIN OUR FOUNDING TEAM?

• Ground-floor opportunity to shape the culture, processes, and standards of a brand-new operation

• Represent one of the world's most iconic luxury brands

• Competitive compensation package with performance-based incentives

• Manufacturer-supported training and Mercedes-Benz certification opportunities

• Collaborative, hospitality-first culture where your contributions are seen and valued

• Serve a thriving and growing commercial market in one of the Pacific Northwest's fastest-growing corridors

• Full benefits package including medical, dental, vision, and paid time off

• Career growth potential as the business grows and scales

Salary Description $17 - $25 per hour DOE